Expert.ai Case Studies Automating the processing of medical reports at Plexus Law

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	Automating the processing of medical reports at Plexus Law Expert.ai

Automating the processing of medical reports at Plexus Law

Expert.ai

Technology Category	Analytics & Modeling - Natural Language Processing (NLP)
Applicable Functions	Business Operation
Use Cases	Automated Disease Diagnosis Regulatory Compliance Monitoring
Services	Data Science Services
Challenge	Plexus Law, a leading defendant insurance law firm, offers clients a wide range of claims-related legal work, from high volume claims handling to complex, high value litigation. This involves processing large volumes of medical records documentation, including medical history data, test and diagnostic reports, etc. Traditionally, reviewing this information is a complex and labor-intensive activity that requires costly subject matter expertise. The firm sought to apply NLP automation to streamline the review process, aiming to deliver faster processing times, increase scalability and improve the user experience. Read More
About Customer	Plexus Law is a leading defendant insurance law firm based in the United Kingdom. The firm provides innovative, high quality, specialist legal services to insurers, reinsurers, the Lloyd’s market, self-insured corporations, and across the public sector. The firm offers clients the full breadth of claims-related legal work, from high volume claims handling to complex, high value litigation. It has to process large volumes of medical records documentation, including medical history data, test and diagnostic reports, etc. Read More
Solution	Plexus Law chose the expert.ai Platform to make it faster and easier for legal staff to scale the volume of accounts managed and expand the breadth and depth of documents that can be reviewed. The platform's ability to understand technical medical language with a high level of accuracy allows review teams at Plexus Law to 'automatically read' thousands of medical documents and extract the precise information that helps speed up analysis and reporting with greater efficiency. This automation of the analysis and processing of legal documentation eliminates tedious and repetitive manual data entry, reducing review times and costs, and enabling legal and medical experts to focus on higher value tasks. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Natural Language Processing (NLP)

Applicable Functions

Business Operation

Use Cases

Automated Disease Diagnosis

Regulatory Compliance Monitoring

Services

Data Science Services

Challenge

Plexus Law, a leading defendant insurance law firm, offers clients a wide range of claims-related legal work, from high volume claims handling to complex, high value litigation. This involves processing large volumes of medical records documentation, including medical history data, test and diagnostic reports, etc. Traditionally, reviewing this information is a complex and labor-intensive activity that requires costly subject matter expertise. The firm sought to apply NLP automation to streamline the review process, aiming to deliver faster processing times, increase scalability and improve the user experience.

About Customer

Plexus Law is a leading defendant insurance law firm based in the United Kingdom. The firm provides innovative, high quality, specialist legal services to insurers, reinsurers, the Lloyd’s market, self-insured corporations, and across the public sector. The firm offers clients the full breadth of claims-related legal work, from high volume claims handling to complex, high value litigation. It has to process large volumes of medical records documentation, including medical history data, test and diagnostic reports, etc.

Solution

Plexus Law chose the expert.ai Platform to make it faster and easier for legal staff to scale the volume of accounts managed and expand the breadth and depth of documents that can be reviewed. The platform's ability to understand technical medical language with a high level of accuracy allows review teams at Plexus Law to 'automatically read' thousands of medical documents and extract the precise information that helps speed up analysis and reporting with greater efficiency. This automation of the analysis and processing of legal documentation eliminates tedious and repetitive manual data entry, reducing review times and costs, and enabling legal and medical experts to focus on higher value tasks.

Impact #1	Automated the analysis and processing of legal documentation, eliminating tedious and repetitive manual data entry
Impact #2	Reduced review times and costs, enabling legal and medical experts to focus on higher value tasks
Impact #3	Delivered a better user experience with improved accuracy and fewer errors

Impact #1

Automated the analysis and processing of legal documentation, eliminating tedious and repetitive manual data entry

Impact #2

Reduced review times and costs, enabling legal and medical experts to focus on higher value tasks

Impact #3

Delivered a better user experience with improved accuracy and fewer errors

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Overview

Automating the processing of medical reports at Plexus Law

Operational Impact