HireVue Case Studies Automating Recruitment Process: A Case Study on LanguageLine Solutions

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	Automating Recruitment Process: A Case Study on LanguageLine Solutions HireVue

Automating Recruitment Process: A Case Study on LanguageLine Solutions

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Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Use Cases	Time Sensitive Networking
Services	System Integration
Challenge	LanguageLine Solutions, a leading provider of language access solutions, was facing challenges in their recruitment process. The company wanted to increase the volume of qualified candidates and automate their hiring process to give recruiters more time to focus on quality candidates. The traditional recruitment process was time-consuming and often resulted in recruiters spending a significant amount of time on administrative tasks rather than focusing on identifying and engaging with potential quality candidates. The company was also struggling with an evergreen requisition that they were unable to close due to the inefficiencies in their recruitment process. Read More
About Customer	LanguageLine Solutions is a leading provider of language access solutions. The company offers a variety of services including interpretation, translation, and localization, as well as testing and training solutions. LanguageLine Solutions serves a diverse range of industries including healthcare, government, and businesses. The company is committed to eliminating language and cultural barriers and strives to provide the highest quality language solutions to its clients. As part of its commitment to quality, LanguageLine Solutions was seeking to improve its recruitment process to attract and engage with more qualified candidates. Read More
Solution	LanguageLine Solutions partnered with AllyO to automate their recruitment process. After understanding LanguageLine Solutions' recruitment process, AllyO automated several application steps including qualification questions, verification of information, pay expectation, and basic English assessment. Candidates that passed these qualification and assessment questions were automatically scheduled for an interview with the respective hiring manager. Additionally, AllyO worked with the technical team from LanguageLine Solutions to set up an easy integration from Taleo, LanguageLine Solutions’ Applicant Tracking System to AllyO. This integration allowed AllyO to reach out to candidates who had applied through Taleo for additional screening and scheduling of qualified candidates. The automation of these processes resulted in an increase in the volume of qualified candidates for LanguageLine Solutions. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Application Infrastructure & Middleware - Middleware, SDKs & Libraries

Use Cases

Time Sensitive Networking

Services

System Integration

Challenge

LanguageLine Solutions, a leading provider of language access solutions, was facing challenges in their recruitment process. The company wanted to increase the volume of qualified candidates and automate their hiring process to give recruiters more time to focus on quality candidates. The traditional recruitment process was time-consuming and often resulted in recruiters spending a significant amount of time on administrative tasks rather than focusing on identifying and engaging with potential quality candidates. The company was also struggling with an evergreen requisition that they were unable to close due to the inefficiencies in their recruitment process.

About Customer

LanguageLine Solutions is a leading provider of language access solutions. The company offers a variety of services including interpretation, translation, and localization, as well as testing and training solutions. LanguageLine Solutions serves a diverse range of industries including healthcare, government, and businesses. The company is committed to eliminating language and cultural barriers and strives to provide the highest quality language solutions to its clients. As part of its commitment to quality, LanguageLine Solutions was seeking to improve its recruitment process to attract and engage with more qualified candidates.

Solution

LanguageLine Solutions partnered with AllyO to automate their recruitment process. After understanding LanguageLine Solutions' recruitment process, AllyO automated several application steps including qualification questions, verification of information, pay expectation, and basic English assessment. Candidates that passed these qualification and assessment questions were automatically scheduled for an interview with the respective hiring manager. Additionally, AllyO worked with the technical team from LanguageLine Solutions to set up an easy integration from Taleo, LanguageLine Solutions’ Applicant Tracking System to AllyO. This integration allowed AllyO to reach out to candidates who had applied through Taleo for additional screening and scheduling of qualified candidates. The automation of these processes resulted in an increase in the volume of qualified candidates for LanguageLine Solutions.

Impact #1	The automation of the recruitment process brought significant operational benefits to LanguageLine Solutions. The recruiters were able to save two days per week, which they could then dedicate to focusing on quality candidates. The automation also improved the applicant experience, making the process more efficient and less time-consuming for potential candidates. This resulted in a higher applicant to interview conversion rate. Furthermore, for the first time, LanguageLine Solutions was able to close their evergreen requisition, demonstrating the effectiveness of the automated recruitment process. The integration with Taleo also ensured that no potential candidates were missed and that all applicants received the necessary screening and scheduling.

Impact #1

The automation of the recruitment process brought significant operational benefits to LanguageLine Solutions. The recruiters were able to save two days per week, which they could then dedicate to focusing on quality candidates. The automation also improved the applicant experience, making the process more efficient and less time-consuming for potential candidates. This resulted in a higher applicant to interview conversion rate. Furthermore, for the first time, LanguageLine Solutions was able to close their evergreen requisition, demonstrating the effectiveness of the automated recruitment process. The integration with Taleo also ensured that no potential candidates were missed and that all applicants received the necessary screening and scheduling.

Benefit #1	Applicant to interview conversion rate increased to 75%
Benefit #2	Recruiters saved 2 days per week
Benefit #3	Closed their evergreen requisition for the first time

Benefit #1

Applicant to interview conversion rate increased to 75%

Benefit #2

Recruiters saved 2 days per week

Benefit #3

Closed their evergreen requisition for the first time

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Overview

Automating Recruitment Process: A Case Study on LanguageLine Solutions

Operational Impact

Quantitative Benefit