Overview
Automating Processes for Enhanced Efficiency: A Case Study on Lima Cargo CityKissflow |
Analytics & Modeling - Real Time Analytics Networks & Connectivity - 5G | |
Cities & Municipalities Transportation | |
Logistics & Transportation Maintenance | |
Real-Time Location System (RTLS) Smart City Operations | |
Operational Impact
The implementation of Kissflow brought about significant operational improvements for Lima Cargo City. The automation and streamlining of processes eliminated the issues of information redundancy and communication gaps that were previously prevalent. The real-time tracking of processes and communication with customers and suppliers boosted customer satisfaction. The user-friendly interface and mobile compatibility of Kissflow facilitated easy adoption among employees, enhancing their productivity. The company plans to continue configuring new processes in Kissflow as part of its continuous improvement policy, with the aim of meeting stakeholders' expectations and sending real-time information to their database for further analysis. | |
Quantitative Benefit
Increase in customer satisfaction | |
Achieved end-to-end process traceability | |
Improved information accuracy and timely real-time updates | |