ElectroNeek Case Studies Automated Delisting Workflow Supports E-commerce Business Growth

Edit This Case Study Record

	Automated Delisting Workflow Supports E-commerce Business Growth ElectroNeek

Automated Delisting Workflow Supports E-commerce Business Growth

ElectroNeek

Technology Category	Analytics & Modeling - Robotic Process Automation (RPA) Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	E-Commerce
Applicable Functions	Sales & Marketing Warehouse & Inventory Management
Use Cases	Inventory Management Leasing Finance Automation
Challenge	An e-commerce company selling second-hand clothing on multiple online platforms was struggling with its delisting products process. When an item sells, team members have to remove the item from all the other online platforms manually to avoid overselling the item. The company’s employees spent two hours removing these listings daily. This cumbersome workflow resulted in errors and took about 14 hours per week. The company was spending a lot of time manually delisting products to ensure 100% customer satisfaction. This was a significant challenge for the company as it was hindering their growth and productivity. Read More
About Customer	The customer is an e-commerce company that sells second-hand clothing on multiple online platforms. The company was struggling with the manual process of delisting products across these platforms once an item sells. This process was time-consuming and prone to errors, taking up to 14 hours per week. The company sought to automate this process to improve efficiency, reduce errors, and free up time for more valuable tasks that could enhance the customer experience and support business growth. Read More
Solution	Thrive Automation, an IT Service Provider offering Robotic Process Automation solutions, partnered with the e-commerce company to automate the delisting process. They leveraged the ElectroNeek RPA platform to automate and streamline the process. Thrive Automation set up email triggers, and automated web-based activities in Chrome. Tasks that involved interactions with platforms such as Shopify, were also transformed into automated workflows handled by ElectroNeek bots. This automation process saved the company 14 person-hours per week, allowing the e-commerce company to focus on more valuable tasks to improve the customer experience. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Robotic Process Automation (RPA)

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

E-Commerce

Applicable Functions

Sales & Marketing

Warehouse & Inventory Management

Use Cases

Inventory Management

Leasing Finance Automation

Challenge

An e-commerce company selling second-hand clothing on multiple online platforms was struggling with its delisting products process. When an item sells, team members have to remove the item from all the other online platforms manually to avoid overselling the item. The company’s employees spent two hours removing these listings daily. This cumbersome workflow resulted in errors and took about 14 hours per week. The company was spending a lot of time manually delisting products to ensure 100% customer satisfaction. This was a significant challenge for the company as it was hindering their growth and productivity.

About Customer

The customer is an e-commerce company that sells second-hand clothing on multiple online platforms. The company was struggling with the manual process of delisting products across these platforms once an item sells. This process was time-consuming and prone to errors, taking up to 14 hours per week. The company sought to automate this process to improve efficiency, reduce errors, and free up time for more valuable tasks that could enhance the customer experience and support business growth.

Solution

Thrive Automation, an IT Service Provider offering Robotic Process Automation solutions, partnered with the e-commerce company to automate the delisting process. They leveraged the ElectroNeek RPA platform to automate and streamline the process. Thrive Automation set up email triggers, and automated web-based activities in Chrome. Tasks that involved interactions with platforms such as Shopify, were also transformed into automated workflows handled by ElectroNeek bots. This automation process saved the company 14 person-hours per week, allowing the e-commerce company to focus on more valuable tasks to improve the customer experience.

Impact #1	The automation of the delisting process resulted in improved productivity and reduced cost of doing business for the e-commerce company. The company was able to focus on more valuable tasks to improve the customer experience, rather than spending time on repetitive tasks. This also led to increased employee morale as they could focus on more meaningful work. The improved operational efficiency enabled the company to drive growth and scale its operations.

Impact #1

The automation of the delisting process resulted in improved productivity and reduced cost of doing business for the e-commerce company. The company was able to focus on more valuable tasks to improve the customer experience, rather than spending time on repetitive tasks. This also led to increased employee morale as they could focus on more meaningful work. The improved operational efficiency enabled the company to drive growth and scale its operations.

Benefit #1	Saved 14 person-hours per week
Benefit #2	Reduced time spent on delisting products from 2 hours daily to virtually zero
Benefit #3	Eliminated errors associated with manual delisting

Benefit #1

Saved 14 person-hours per week

Benefit #2

Reduced time spent on delisting products from 2 hours daily to virtually zero

Benefit #3

Eliminated errors associated with manual delisting

Download PDF Version

Overview

Automated Delisting Workflow Supports E-commerce Business Growth

Operational Impact

Quantitative Benefit