Case Studies Austin Landmark Property Services, Inc. Chooses AppFolio To Fuel Business Growth

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	Austin Landmark Property Services, Inc. Chooses AppFolio To Fuel Business Growth

Austin Landmark Property Services, Inc. Chooses AppFolio To Fuel Business Growth

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Remote Monitoring & Control Systems
Applicable Functions	Business Operation Facility Management
Use Cases	Digital Twin Remote Asset Management
Services	Software Design & Engineering Services System Integration
Challenge	As the business grew, Rick learned that he had to work smarter and stay in touch with technology to keep his business growing at a fast clip. The company was using PROMAS but Rick felt it was important to look for a product that could grow with them and not just satisfy their immediate business requirements. The remote employees had to tap into the company server through a remote access login that was installed on specific computers, which was very time-consuming and cumbersome for the users. Read More
About Customer	Austin Landmark Property Services (ALPS) is a property management business based in Texas, founded by Rick Ebert. Initially starting as a real estate agent selling investment properties, Rick saw an opportunity to create a reliable and trustworthy property management service. The company has grown significantly over time, necessitating the adoption of advanced technology to maintain its competitive edge. ALPS aims to provide top-notch property management services while ensuring operational efficiency and customer satisfaction. The team consists of remote property managers who serve their customers by leveraging technology to streamline processes and improve service delivery. Read More
Solution	Rick ultimately chose AppFolio because it is forward-thinking and meets both their current and future needs. The convenience of using AppFolio Property Manager is helping ALPS to increase their bottom line by saving time and money. One of Rick’s favorite features is being able to quickly upload forms and documents to AppFolio, moving towards a paperless office. The web-based nature of AppFolio allows all employees to access real-time data using any web browser, eliminating the need for cumbersome remote access logins. The support staff at AppFolio is also highly responsive to ALPS's needs, implementing feedback promptly. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Functional Applications - Remote Monitoring & Control Systems

Applicable Functions

Business Operation

Facility Management

Use Cases

Digital Twin

Remote Asset Management

Services

Software Design & Engineering Services

System Integration

Challenge

As the business grew, Rick learned that he had to work smarter and stay in touch with technology to keep his business growing at a fast clip. The company was using PROMAS but Rick felt it was important to look for a product that could grow with them and not just satisfy their immediate business requirements. The remote employees had to tap into the company server through a remote access login that was installed on specific computers, which was very time-consuming and cumbersome for the users.

About Customer

Austin Landmark Property Services (ALPS) is a property management business based in Texas, founded by Rick Ebert. Initially starting as a real estate agent selling investment properties, Rick saw an opportunity to create a reliable and trustworthy property management service. The company has grown significantly over time, necessitating the adoption of advanced technology to maintain its competitive edge. ALPS aims to provide top-notch property management services while ensuring operational efficiency and customer satisfaction. The team consists of remote property managers who serve their customers by leveraging technology to streamline processes and improve service delivery.

Solution

Rick ultimately chose AppFolio because it is forward-thinking and meets both their current and future needs. The convenience of using AppFolio Property Manager is helping ALPS to increase their bottom line by saving time and money. One of Rick’s favorite features is being able to quickly upload forms and documents to AppFolio, moving towards a paperless office. The web-based nature of AppFolio allows all employees to access real-time data using any web browser, eliminating the need for cumbersome remote access logins. The support staff at AppFolio is also highly responsive to ALPS's needs, implementing feedback promptly.

Impact #1	Rick’s team appreciates AppFolio’s strong focus on customer service, with the support staff being sensitive to their needs and implementing feedback.
Impact #2	The web-based nature of AppFolio allows all employees to access real-time data using any web browser, eliminating the need for cumbersome remote access logins.
Impact #3	Kelly, the company accountant, finds the universal search tool to be a significant time saver, allowing her to quickly access information without putting anyone on hold.

Impact #1

Rick’s team appreciates AppFolio’s strong focus on customer service, with the support staff being sensitive to their needs and implementing feedback.

Impact #2

The web-based nature of AppFolio allows all employees to access real-time data using any web browser, eliminating the need for cumbersome remote access logins.

Impact #3

Kelly, the company accountant, finds the universal search tool to be a significant time saver, allowing her to quickly access information without putting anyone on hold.

Benefit #1	ALPS is saving a tremendous amount of money by not having to print and file everything.
Benefit #2	The switch to AppFolio has dramatically improved the process of remote employees accessing real-time data, reducing wasted time and frustration.

Benefit #1

ALPS is saving a tremendous amount of money by not having to print and file everything.

Benefit #2

The switch to AppFolio has dramatically improved the process of remote employees accessing real-time data, reducing wasted time and frustration.

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Overview

Austin Landmark Property Services, Inc. Chooses AppFolio To Fuel Business Growth

Operational Impact

Quantitative Benefit