AppFolio Case Studies Atrium Management Company's Success with AppFolio Property Manager

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	Atrium Management Company's Success with AppFolio Property Manager AppFolio

Atrium Management Company's Success with AppFolio Property Manager

AppFolio

Technology Category	Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Buildings Equipment & Machinery
Applicable Functions	Facility Management Maintenance
Use Cases	Inventory Management
Challenge	Atrium Management Company, a property management organization for single-family and multifamily properties across Central Florida, has experienced rapid growth over the last several years. This growth was achieved through the acquisition of several property management companies, each with their own property management systems. This led to a challenge for Atrium, as they had to navigate multiple disparate and overly complex property management systems. The company needed a solution that could help them deliver exceptional experiences to their team members, residents, and owners, even as they were growing exponentially. The challenge was to find a platform that could centralize their operations and scale with their growth. Read More
About Customer	Atrium Management Company is a property management organization based in Orlando, Florida. Established in 1999, the company manages over 2,700 units of single-family and multifamily properties across Central Florida. Atrium has grown rapidly over the last several years through the acquisition of several property management companies. The company prioritizes developing relationships and delivering exceptional experiences to its team members, residents, and owners. Atrium has been voted one of Orlando’s best places to work for five years in a row, demonstrating their commitment to a good employee experience. Read More
Solution	Atrium Management Company found their solution in AppFolio Property Manager, an intuitively designed, easy-to-use platform that supports team members, residents, and owners. AppFolio Property Manager is purpose-built to easily scale and grow, allowing Atrium to continue moving forward without running into platform growing pains. The platform also allowed Atrium to centralize their operations, eliminating the need to navigate multiple disparate systems. With AppFolio, Atrium was able to input and set up new properties easily, and the platform's service and support were quick and to the point. AppFolio also provided centralized communication hubs, self-service online portals, online maintenance requests, and much more, making it easy for Atrium to create amazing resident experiences. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Buildings

Equipment & Machinery

Applicable Functions

Facility Management

Maintenance

Use Cases

Inventory Management

Challenge

Atrium Management Company, a property management organization for single-family and multifamily properties across Central Florida, has experienced rapid growth over the last several years. This growth was achieved through the acquisition of several property management companies, each with their own property management systems. This led to a challenge for Atrium, as they had to navigate multiple disparate and overly complex property management systems. The company needed a solution that could help them deliver exceptional experiences to their team members, residents, and owners, even as they were growing exponentially. The challenge was to find a platform that could centralize their operations and scale with their growth.

About Customer

Atrium Management Company is a property management organization based in Orlando, Florida. Established in 1999, the company manages over 2,700 units of single-family and multifamily properties across Central Florida. Atrium has grown rapidly over the last several years through the acquisition of several property management companies. The company prioritizes developing relationships and delivering exceptional experiences to its team members, residents, and owners. Atrium has been voted one of Orlando’s best places to work for five years in a row, demonstrating their commitment to a good employee experience.

Solution

Atrium Management Company found their solution in AppFolio Property Manager, an intuitively designed, easy-to-use platform that supports team members, residents, and owners. AppFolio Property Manager is purpose-built to easily scale and grow, allowing Atrium to continue moving forward without running into platform growing pains. The platform also allowed Atrium to centralize their operations, eliminating the need to navigate multiple disparate systems. With AppFolio, Atrium was able to input and set up new properties easily, and the platform's service and support were quick and to the point. AppFolio also provided centralized communication hubs, self-service online portals, online maintenance requests, and much more, making it easy for Atrium to create amazing resident experiences.

Impact #1	The implementation of AppFolio Property Manager has resulted in several operational benefits for Atrium Management Company. The platform's intuitive design and ease of use have made it easier to train new employees, contributing to the company's rapid growth. The centralized communication hubs, self-service online portals, and online maintenance requests provided by AppFolio have improved the resident experience and retention. The platform has also made it easier for Atrium to keep owners updated and informed on property performance, with quick and accurate access to work orders, documents, and metrics. Overall, AppFolio Property Manager has helped Atrium deliver outstanding experiences for its teams, residents, and owners, while also giving them the ability to scale their vision for the future.

Impact #1

The implementation of AppFolio Property Manager has resulted in several operational benefits for Atrium Management Company. The platform's intuitive design and ease of use have made it easier to train new employees, contributing to the company's rapid growth. The centralized communication hubs, self-service online portals, and online maintenance requests provided by AppFolio have improved the resident experience and retention. The platform has also made it easier for Atrium to keep owners updated and informed on property performance, with quick and accurate access to work orders, documents, and metrics. Overall, AppFolio Property Manager has helped Atrium deliver outstanding experiences for its teams, residents, and owners, while also giving them the ability to scale their vision for the future.

Benefit #1	Atrium Management Company grew from two employees and 200 units to 95 employees and 2,700+ units in just a few years.
Benefit #2	Atrium was voted one of Orlando’s best places to work for five years in a row.
Benefit #3	AppFolio Property Manager allowed Atrium to centralize their operations, eliminating the need to navigate multiple disparate systems.

Benefit #1

Atrium Management Company grew from two employees and 200 units to 95 employees and 2,700+ units in just a few years.

Benefit #2

Atrium was voted one of Orlando’s best places to work for five years in a row.

Benefit #3

AppFolio Property Manager allowed Atrium to centralize their operations, eliminating the need to navigate multiple disparate systems.

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Overview

Atrium Management Company's Success with AppFolio Property Manager

Operational Impact

Quantitative Benefit