EcoOnline Case Studies Atlantic Airways: Enhancing Crisis Management with EcoOnline Software

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	Atlantic Airways: Enhancing Crisis Management with EcoOnline Software EcoOnline

Atlantic Airways: Enhancing Crisis Management with EcoOnline Software

EcoOnline

Technology Category	Platform as a Service (PaaS) - Application Development Platforms
Applicable Functions	Human Resources
Use Cases	Inventory Management Personnel Tracking & Monitoring
Challenge	Atlantic Airways, the national airline of the Faroe Islands, operates a complex operation that includes jets and helicopters, with destinations domestically and internationally. Prior to the COVID-19 pandemic, the airline operated flights to various international destinations. However, the pandemic led to a reduction in international destinations from 12 to 2 due to the worldwide decline in traveling. The company faced the challenge of managing potential crisis situations efficiently and in a timely manner. The need for a comprehensive crisis management platform was evident, one that could provide a variety of checklists, log functions, and aid in developing media communication. The platform also needed to have the capability to notify personnel about an emergency through various channels and confirm their receipt of the message and availability in real time. Read More
About Customer	Atlantic Airways is the national airline of the Faroe Islands, 100% owned by the government. Established in 1987, the airline operates one of the newest fleets in Europe with four Airbus aircraft and two Leonardo AW139 helicopters. The company runs a complex operation that includes jets and helicopters, with destinations domestically as well as internationally. Prior to the COVID-19 pandemic, the airline operated flights to various international destinations including Denmark, Norway, Scotland, Iceland, Paris, Barcelona, Gran Canarias, and Mallorca. However, the pandemic led to a reduction in international destinations from 12 to 2 due to the worldwide decline in traveling. Read More
Solution	Since 2018, Atlantic Airways has been using EcoOnline's Crisis Management software on a daily basis. The software provides a variety of checklists and log functions, and is also used by the airline for developing media communication. The company has draft versions of press releases for various crisis scenarios that can be submitted and finalized through EcoOnline. The software also offers various options for notifying personnel about an emergency, including voice, email, push notifications, and text messages. It also allows the company to confirm in real time who has seen the message and who is able to report to work. In addition to having access to a physical meeting room at the company’s headquarters at the airport, Atlantic Airways handles potential crises digitally through EcoOnline Crisis Management. The software has been set up to include various teams such as media handling, business continuity, special assistance, and operational issues. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Application Development Platforms

Applicable Functions

Human Resources

Use Cases

Inventory Management

Personnel Tracking & Monitoring

Challenge

Atlantic Airways, the national airline of the Faroe Islands, operates a complex operation that includes jets and helicopters, with destinations domestically and internationally. Prior to the COVID-19 pandemic, the airline operated flights to various international destinations. However, the pandemic led to a reduction in international destinations from 12 to 2 due to the worldwide decline in traveling. The company faced the challenge of managing potential crisis situations efficiently and in a timely manner. The need for a comprehensive crisis management platform was evident, one that could provide a variety of checklists, log functions, and aid in developing media communication. The platform also needed to have the capability to notify personnel about an emergency through various channels and confirm their receipt of the message and availability in real time.

About Customer

Atlantic Airways is the national airline of the Faroe Islands, 100% owned by the government. Established in 1987, the airline operates one of the newest fleets in Europe with four Airbus aircraft and two Leonardo AW139 helicopters. The company runs a complex operation that includes jets and helicopters, with destinations domestically as well as internationally. Prior to the COVID-19 pandemic, the airline operated flights to various international destinations including Denmark, Norway, Scotland, Iceland, Paris, Barcelona, Gran Canarias, and Mallorca. However, the pandemic led to a reduction in international destinations from 12 to 2 due to the worldwide decline in traveling.

Solution

Since 2018, Atlantic Airways has been using EcoOnline's Crisis Management software on a daily basis. The software provides a variety of checklists and log functions, and is also used by the airline for developing media communication. The company has draft versions of press releases for various crisis scenarios that can be submitted and finalized through EcoOnline. The software also offers various options for notifying personnel about an emergency, including voice, email, push notifications, and text messages. It also allows the company to confirm in real time who has seen the message and who is able to report to work. In addition to having access to a physical meeting room at the company’s headquarters at the airport, Atlantic Airways handles potential crises digitally through EcoOnline Crisis Management. The software has been set up to include various teams such as media handling, business continuity, special assistance, and operational issues.

Impact #1	The implementation of EcoOnline's Crisis Management software has significantly improved Atlantic Airways' crisis management capabilities. The software's various features, including a variety of checklists, log functions, and the ability to develop media communication, have streamlined the company's crisis management process. The software's ability to notify personnel about an emergency through various channels and confirm their receipt of the message and availability in real time has also been a significant advantage. This has allowed the company to handle potential crises more efficiently and in a timely manner. The software has also been instrumental in the company's ability to handle crises digitally, reducing the need for physical meetings. The company has also set up various teams in the software, further enhancing its crisis management capabilities.

Impact #1

The implementation of EcoOnline's Crisis Management software has significantly improved Atlantic Airways' crisis management capabilities. The software's various features, including a variety of checklists, log functions, and the ability to develop media communication, have streamlined the company's crisis management process. The software's ability to notify personnel about an emergency through various channels and confirm their receipt of the message and availability in real time has also been a significant advantage. This has allowed the company to handle potential crises more efficiently and in a timely manner. The software has also been instrumental in the company's ability to handle crises digitally, reducing the need for physical meetings. The company has also set up various teams in the software, further enhancing its crisis management capabilities.

Benefit #1	The software allows real-time confirmation of who has seen the emergency message and who is able to report to work, saving valuable time during crisis situations.
Benefit #2	The software provides a variety of checklists and log functions, aiding in efficient crisis management.
Benefit #3	The software allows for the development and finalization of press releases for various crisis scenarios, enhancing media communication during crises.

Benefit #1

The software allows real-time confirmation of who has seen the emergency message and who is able to report to work, saving valuable time during crisis situations.

Benefit #2

The software provides a variety of checklists and log functions, aiding in efficient crisis management.

Benefit #3

The software allows for the development and finalization of press releases for various crisis scenarios, enhancing media communication during crises.

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Overview

Atlantic Airways: Enhancing Crisis Management with EcoOnline Software

Operational Impact

Quantitative Benefit