Case Studies
Atera keeps an IT company agile, without a sales team
Overview
Functional Applications - Computerized Maintenance Management Systems (CMMS) Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Remote Monitoring & Control Systems | |
Professional Service | |
Business Operation Maintenance | |
Predictive Maintenance Remote Asset Management Remote Control | |
Cloud Planning, Design & Implementation Services Software Design & Engineering Services System Integration | |
Operational Impact
Easy deployment of IT solutions, reducing the time spent on manual processes. | |
Predictable cost structure, allowing for better financial planning. | |
Unlocks proactive services, enabling technicians to address issues before they affect clients. | |
Quantitative Benefit
Average response time dropped to 25 minutes or less. | |
Achieved a 99% customer satisfaction rate. | |