Blue Yonder Case Studies At AEON, It’s Customer First

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	At AEON, It’s Customer First Blue Yonder

At AEON, It’s Customer First

Blue Yonder

Technology Category	Infrastructure as a Service (IaaS) - Cloud Computing Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries	Retail
Applicable Functions	Sales & Marketing Warehouse & Inventory Management
Use Cases	Inventory Management Supply Chain Visibility
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	AEON CO. (M) BHD., a leading multiple-format retailer in Malaysia, was facing challenges in improving store assortments based on localized schematic plans, eliminating out-of-stocks, and maintaining efficient assortment listings to increase customer satisfaction. Speed-to-market was critical in having the right products allocated to the right stores with appropriate volumes to increase sales and minimize out-of-stocks. AEON stressed the importance of cloud-based solutions to reduce implementation time and quickly realize return on investment. Read More
About Customer	AEON CO. (M) BHD. is a leading multiple-format retailer in Malaysia, with supermarkets, general merchandise stores and specialty and convenience stores, as well as shopping centers, mostly situated in suburban residential areas. At all times, in every market, AEON’s activities are guided by its unchanging ‘Customer First’ philosophy. To deliver on their customer first strategy, AEON needed to improve their ability to keep the right products on store shelves to meet local demand. Read More
Solution	Blue Yonder’s suite of category management capabilities helps AEON move products quickly and efficiently through their supply chain and utilize retail space effectively. Schematic plans are developed for approved assortments in space planning and are saved in the category knowledge base repository. Shelf capacities of approved schematic plans are interfaced to AEON’s PROFIT system to support auto-ordering processes. Schematic plans are also emailed to stores for schematic plan implementation, increasing plan compliance. Blue Yonder’s channel clustering capability is used to group stores based on product performance to identify and localize customer preferences. Generated store groups are interfaced to the category knowledge base to support assortment optimization processes and recommend optimal assortments that are space-aware for schematic plan creation in space planning. Finalized schematic plans are interfaced to AEON’s PROFIT system for store auto-ordering. Blue Yonder’s category management capabilities are fully implemented and maintained by Blue Yonder on the Microsoft Azure Cloud platform to meet these criteria. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Cloud Computing

Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

Retail

Applicable Functions

Sales & Marketing

Warehouse & Inventory Management

Use Cases

Inventory Management

Supply Chain Visibility

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

AEON CO. (M) BHD., a leading multiple-format retailer in Malaysia, was facing challenges in improving store assortments based on localized schematic plans, eliminating out-of-stocks, and maintaining efficient assortment listings to increase customer satisfaction. Speed-to-market was critical in having the right products allocated to the right stores with appropriate volumes to increase sales and minimize out-of-stocks. AEON stressed the importance of cloud-based solutions to reduce implementation time and quickly realize return on investment.

About Customer

AEON CO. (M) BHD. is a leading multiple-format retailer in Malaysia, with supermarkets, general merchandise stores and specialty and convenience stores, as well as shopping centers, mostly situated in suburban residential areas. At all times, in every market, AEON’s activities are guided by its unchanging ‘Customer First’ philosophy. To deliver on their customer first strategy, AEON needed to improve their ability to keep the right products on store shelves to meet local demand.

Solution

Blue Yonder’s suite of category management capabilities helps AEON move products quickly and efficiently through their supply chain and utilize retail space effectively. Schematic plans are developed for approved assortments in space planning and are saved in the category knowledge base repository. Shelf capacities of approved schematic plans are interfaced to AEON’s PROFIT system to support auto-ordering processes. Schematic plans are also emailed to stores for schematic plan implementation, increasing plan compliance. Blue Yonder’s channel clustering capability is used to group stores based on product performance to identify and localize customer preferences. Generated store groups are interfaced to the category knowledge base to support assortment optimization processes and recommend optimal assortments that are space-aware for schematic plan creation in space planning. Finalized schematic plans are interfaced to AEON’s PROFIT system for store auto-ordering. Blue Yonder’s category management capabilities are fully implemented and maintained by Blue Yonder on the Microsoft Azure Cloud platform to meet these criteria.

Impact #1	Improved customer satisfaction from increased on-shelf availability of enhanced product assortments based on local demand and plan schematics.
Impact #2	Increased profitability through reductions in out-of-stocks and obsolete merchandise.
Impact #3	Rapid return on investment and around-the-clock support through cloud-based deployment.

Impact #1

Improved customer satisfaction from increased on-shelf availability of enhanced product assortments based on local demand and plan schematics.

Impact #2

Increased profitability through reductions in out-of-stocks and obsolete merchandise.

Impact #3

Rapid return on investment and around-the-clock support through cloud-based deployment.

Benefit #1	Increased customer satisfaction through optimized local assortments.
Benefit #2	Increased profitability and rapid ROI.

Benefit #1

Increased customer satisfaction through optimized local assortments.

Benefit #2

Increased profitability and rapid ROI.

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Overview

At AEON, It’s Customer First

Operational Impact

Quantitative Benefit