Case Studies
Aspen solutions uses Atera as a force multiplier to resolve customer issues faster
Overview
Analytics & Modeling - Predictive Analytics Platform as a Service (PaaS) - Device Management Platforms | |
Professional Service Software | |
Business Operation Field Services | |
Predictive Maintenance Remote Asset Management | |
Software Design & Engineering Services System Integration | |
Operational Impact
Enhanced collaboration among sales representatives and technicians. | |
Greater visibility into the ticket pipeline with AI auto-tagging. | |
Proactive maintenance led to a dramatic reduction in the number of tickets. | |
Quantitative Benefit
Improved NPS score. | |