Case Studies
Arkansas Electric Cooperative Corporation Deploys Cireson to Enhance Usability of Service Manager
Overview
Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Remote Monitoring & Control Systems | |
Utilities | |
Business Operation Facility Management | |
Remote Asset Management Remote Control | |
Software Design & Engineering Services System Integration | |
Operational Impact
The Cireson solutions provided 360-degree visibility into each incident, preventing time wasted in extra clicks and allowing streamlined access to resolve requests quickly. | |
The IT staff was able to fully utilize the options offered by Service Manager, allowing them to focus on providing excellent support to the employees. | |
The deployment of Cireson apps significantly improved the overall productivity of the IT department through fully automated tasks. | |
Quantitative Benefit
AECC provides power to over 500,000 homes, farms, and businesses. | |
The company covers over 60% of Arkansas. | |
AECC employs around 450 people. | |