EcoOnline Case Studies Arcus Transforms Supply-Chain Visibility with Sypol and Info Exchange

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	Arcus Transforms Supply-Chain Visibility with Sypol and Info Exchange EcoOnline

Arcus Transforms Supply-Chain Visibility with Sypol and Info Exchange

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Technology Category	Cybersecurity & Privacy - Security Compliance Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Education
Applicable Functions	Maintenance Quality Assurance
Use Cases	Inventory Management Leasing Finance Automation
Services	System Integration Training
Challenge	Arcus, an award-winning facilities management company, faced a significant challenge as it grew and evolved. The company had multiple systems of work that emerged to support its activities. However, these systems were not integrated, leading to issues with data entry, information management, and reporting. The lack of a single, integrated EHSQ system meant that different parts of the business could not communicate fluidly. This situation was not only inefficient but also increased the risk of errors and made it difficult to maintain a holistic view of the business. Read More
About Customer	Arcus is a leading facilities management company in the UK, driven by over 4,500 people. The company is known for its industry-leading technology, unique skills, and a wealth of sector-specific experience that simplifies complex processes for its clients. Arcus has an in-depth knowledge of the facilities management sector, with 7 of the top 10 UK Property and Facilities Management companies choosing to partner with them. Since 2019, Arcus has been working to evolve a tailored software offering that utilises Sypol and Info Exchange to provide full visibility of their supply chain, the properties and assets they manage, and compliance requirements associated with the services they provide. Read More
Solution	In 2021, Arcus partnered with Info Exchange to develop a single, integrated system that would handle information efficiently, reduce errors, and enable cohesive reporting. This system served as a singular point of control, eliminating duplicate entries and increasing data accuracy. It also facilitated cross-business communication, helping to identify common themes, trends, or issues. The system maintained verifiable audit trails and output reporting, reducing administrative burdens. The integrity of data was ensured as the information was entered once and communicated to all interfaces. The system also allowed for simple research and reporting, with users able to 'drill down' into any known or emerging themes and trends. Training was simplified as users only had to adjust to one system, and system support was streamlined with one vendor responsible for addressing any issues. The single system also reduced costs associated with multiple systems. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Security Compliance

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Education

Applicable Functions

Maintenance

Quality Assurance

Use Cases

Inventory Management

Leasing Finance Automation

Services

System Integration

Training

Challenge

Arcus, an award-winning facilities management company, faced a significant challenge as it grew and evolved. The company had multiple systems of work that emerged to support its activities. However, these systems were not integrated, leading to issues with data entry, information management, and reporting. The lack of a single, integrated EHSQ system meant that different parts of the business could not communicate fluidly. This situation was not only inefficient but also increased the risk of errors and made it difficult to maintain a holistic view of the business.

About Customer

Arcus is a leading facilities management company in the UK, driven by over 4,500 people. The company is known for its industry-leading technology, unique skills, and a wealth of sector-specific experience that simplifies complex processes for its clients. Arcus has an in-depth knowledge of the facilities management sector, with 7 of the top 10 UK Property and Facilities Management companies choosing to partner with them. Since 2019, Arcus has been working to evolve a tailored software offering that utilises Sypol and Info Exchange to provide full visibility of their supply chain, the properties and assets they manage, and compliance requirements associated with the services they provide.

Solution

In 2021, Arcus partnered with Info Exchange to develop a single, integrated system that would handle information efficiently, reduce errors, and enable cohesive reporting. This system served as a singular point of control, eliminating duplicate entries and increasing data accuracy. It also facilitated cross-business communication, helping to identify common themes, trends, or issues. The system maintained verifiable audit trails and output reporting, reducing administrative burdens. The integrity of data was ensured as the information was entered once and communicated to all interfaces. The system also allowed for simple research and reporting, with users able to 'drill down' into any known or emerging themes and trends. Training was simplified as users only had to adjust to one system, and system support was streamlined with one vendor responsible for addressing any issues. The single system also reduced costs associated with multiple systems.

Impact #1	The transition to a single integrated system has significantly improved Arcus' operational position. It has not only driven service delivery and compliance but also empowered its employees with detailed reporting capabilities. The system has simplified training requirements, making operations more efficient and user-friendly. It has also eliminated duplication of entry and effort, further enhancing productivity. The single system approach has supported continuous improvement in both planning and operations, allowing Arcus to keep pace with evolving business requirements. Moreover, the system has facilitated a more collegiate approach, reducing departments working in silos and encouraging cross-business communication.

Impact #1

The transition to a single integrated system has significantly improved Arcus' operational position. It has not only driven service delivery and compliance but also empowered its employees with detailed reporting capabilities. The system has simplified training requirements, making operations more efficient and user-friendly. It has also eliminated duplication of entry and effort, further enhancing productivity. The single system approach has supported continuous improvement in both planning and operations, allowing Arcus to keep pace with evolving business requirements. Moreover, the system has facilitated a more collegiate approach, reducing departments working in silos and encouraging cross-business communication.

Benefit #1	Elimination of duplicate system entries, increasing data accuracy
Benefit #2	Reduction in administrative burdens due to streamlined compliance information and data
Benefit #3	Cost savings from moving from multiple systems to a single integrated system

Benefit #1

Elimination of duplicate system entries, increasing data accuracy

Benefit #2

Reduction in administrative burdens due to streamlined compliance information and data

Benefit #3

Cost savings from moving from multiple systems to a single integrated system

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Overview

Arcus Transforms Supply-Chain Visibility with Sypol and Info Exchange

Operational Impact

Quantitative Benefit