Case Studies ArcScan Helps Improve Diagnostic, Patient, and Surgical Outcomes
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ArcScan Helps Improve Diagnostic, Patient, and Surgical Outcomes

Functional Applications - Enterprise Asset Management Systems (EAM)
Functional Applications - Enterprise Resource Planning Systems (ERP)
Business Operation
Quality Assurance
Regulatory Compliance Monitoring
Cloud Planning, Design & Implementation Services
System Integration
As an early-growth-stage startup, ArcScan was relying on its contract manufacturer’s quality system for many years. As sales started to take off, the ArcScan team became frustrated with that system because it was paper-based and inefficient.
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ArcScan is a medical device manufacturer that builds high-resolution ultrasonic imaging devices for the eye. These products help doctors see through the wall of the eye and behind the iris to support a number of important applications, including preparing for LASIK and cataract surgery and managing glaucoma. The company was founded in 2007 and is headquartered in Golden, Colorado.
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Shortly thereafter, ArcScan decided to establish its own quality system and hire its own internal quality team. As the company began researching its options, they zeroed in on their requirements. The right quality solution would be easy to deploy. It would also be cloud-based so the company’s single IT technician didn’t have to set up a server to manage it. After scanning the market, ArcScan was drawn to Qualio because it met their requirements and was optimized for medical device companies. As an added bonus Qualio’s pricing aligned with ArcScan compared to competing products.
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Smooth Onboarding: ArcScan had been using the paper-based quality system for over 10 years. When they moved to Qualio, they had to migrate a significant amount of procedures and historical records, which ended up amounting to around 300 or 400 documents. Thanks to Qualio’s support, the migration process was straightforward.
Faster Approvals: As makers of a complicated electromechanical device, many ArcScan stakeholders are involved in approving parts, components, and procedures. With Qualio, this process is considerably faster due to the platform’s ability to automatically notify relevant people when their attention is required.
Intuitive Design: Thanks to Qualio’s intuitive design, the ArcScan team was able to be productive on the platform quickly.
Time with Qualio: 1 year
Number of Users: 20
Number of Documents Migrated: 300-400
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