DocuWare Case Studies AquaPhoenix Scientific Streamlines Manufacturing Process with DocuWare

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	AquaPhoenix Scientific Streamlines Manufacturing Process with DocuWare DocuWare

AquaPhoenix Scientific Streamlines Manufacturing Process with DocuWare

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Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Functions	Discrete Manufacturing Quality Assurance
Use Cases	Inventory Management
Services	System Integration
Challenge	AquaPhoenix Scientific, a leading test kit and reagent manufacturer, generates most of its business through custom orders. Each test kit has different labeling specifications and quality control documentation. The company moved to electronic document management to improve customer service and easily access documents pertaining to any order. They ship hundreds of orders a day and store between 3 and 50 pages of documentation for each order. The challenge was to streamline the process of order receipt, production, quality control, and invoicing while maintaining strict quality control processes. Read More
About Customer	AquaPhoenix Scientific is a leading test kit and reagent manufacturer. The company creates customizable test kits with private labeling, custom packaging, and custom test factors, providing a unique branded product for each customer. The majority of their business is generated through custom orders, so chemicals in each test kit have different labeling specifications and quality control documentation. They ship hundreds of orders a day and store between 3 and 50 pages of documentation for each order. Read More
Solution	AquaPhoenix implemented DocuWare, a document management system, to streamline their order processing and quality control documentation. When an order is received, it is entered into AquaPhoenix’s ERP system and a sales order number is generated. Using Intelligent Indexing, the information from the ERP sales order is used to automatically index the order, eliminating double entry. This sales order is then used to route the order through the assembly process. The manufacturing department follows a similar process when tracking the production of chemicals or reagents. They maintain a strict quality control process documented by a work order, which is created in their ERP system, then used to record production times and quality checks, as well as batch and lot numbers. At the end of the process, the completed work order is scanned into DocuWare where it is automatically indexed and stored and becomes part of the company’s quality control documentation. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Functions

Discrete Manufacturing

Quality Assurance

Use Cases

Inventory Management

Services

System Integration

Challenge

AquaPhoenix Scientific, a leading test kit and reagent manufacturer, generates most of its business through custom orders. Each test kit has different labeling specifications and quality control documentation. The company moved to electronic document management to improve customer service and easily access documents pertaining to any order. They ship hundreds of orders a day and store between 3 and 50 pages of documentation for each order. The challenge was to streamline the process of order receipt, production, quality control, and invoicing while maintaining strict quality control processes.

About Customer

AquaPhoenix Scientific is a leading test kit and reagent manufacturer. The company creates customizable test kits with private labeling, custom packaging, and custom test factors, providing a unique branded product for each customer. The majority of their business is generated through custom orders, so chemicals in each test kit have different labeling specifications and quality control documentation. They ship hundreds of orders a day and store between 3 and 50 pages of documentation for each order.

Solution

AquaPhoenix implemented DocuWare, a document management system, to streamline their order processing and quality control documentation. When an order is received, it is entered into AquaPhoenix’s ERP system and a sales order number is generated. Using Intelligent Indexing, the information from the ERP sales order is used to automatically index the order, eliminating double entry. This sales order is then used to route the order through the assembly process. The manufacturing department follows a similar process when tracking the production of chemicals or reagents. They maintain a strict quality control process documented by a work order, which is created in their ERP system, then used to record production times and quality checks, as well as batch and lot numbers. At the end of the process, the completed work order is scanned into DocuWare where it is automatically indexed and stored and becomes part of the company’s quality control documentation.

Impact #1	DocuWare’s functionality allows AquaPhoenix to establish consistent document indexing.
Impact #2	There are notable improvements in productivity, workflow, and customer service now that information is easy to find and retrieve.
Impact #3	Placing business-critical documents in DocuWare enables authorized users to pull up every document associated with each order – this has streamlined the processes for the sales, manufacturing, and accounting departments.

Impact #1

DocuWare’s functionality allows AquaPhoenix to establish consistent document indexing.

Impact #2

There are notable improvements in productivity, workflow, and customer service now that information is easy to find and retrieve.

Impact #3

Placing business-critical documents in DocuWare enables authorized users to pull up every document associated with each order – this has streamlined the processes for the sales, manufacturing, and accounting departments.

Benefit #1	Document searches that used to take 30-60 minutes now take just seconds.
Benefit #2	Annual paper document purging has reduced from 160 boxes to 20 boxes and will soon be phased out completely.

Benefit #1

Document searches that used to take 30-60 minutes now take just seconds.

Benefit #2

Annual paper document purging has reduced from 160 boxes to 20 boxes and will soon be phased out completely.

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Overview

AquaPhoenix Scientific Streamlines Manufacturing Process with DocuWare

Operational Impact

Quantitative Benefit