Case Studies
AppSense Provides World-Class Workspace Management for O'Neill
Overview
Application Infrastructure & Middleware - Data Exchange & Integration Functional Applications - Enterprise Resource Planning Systems (ERP) | |
Retail | |
Business Operation Facility Management | |
Predictive Maintenance Remote Asset Management | |
Software Design & Engineering Services System Integration | |
Operational Impact
The deployment of AppSense Environment Manager allowed O'Neill's IT organization to centrally manage and deploy all user settings with the flexibility to apply exceptions where needed. This resulted in significant efficiency gains and time savings, as rebuilding and reprovisioning a corrupted Citrix server now took hours instead of days. | |
A key user benefit introduced by AppSense Environment Manager was the reduction in logon times, from 2 minutes to under 25 seconds. This personalized, fast, and consistent desktop experience made users productive regardless of their location or device. | |
AppSense Performance Manager allowed for granular management of ERP application memory usage, ensuring that other applications could always be launched in parallel. This greatly increased user satisfaction and contributed to a 25% reduction in helpdesk calls. | |
Quantitative Benefit
Logon times reduced from 2 minutes to under 25 seconds. | |
25% reduction in helpdesk calls. | |