Case Studies AppSense delivers on life-critical challenge

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	AppSense delivers on life-critical challenge

AppSense delivers on life-critical challenge

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Functional Applications - Remote Monitoring & Control Systems Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Business Operation Quality Assurance
Use Cases	Process Control & Optimization Remote Asset Management
Services	Software Design & Engineering Services System Integration
Challenge	The National Blood Service (NBS) needed to create a safe, secure, and cost-effective system to support its core operations. The primary challenge was to ensure the safety, security, management, and cost-effectiveness of the PULSE Core Blood Management System, which processes more blood than any other system of its kind in the world. The NBS faced an immediate demand from staff for existing heritage software applications to be run over the network, which could impact the performance of their core business. Additionally, the potential threat of users launching unauthorized applications received via email posed a significant risk, as harmful viruses could damage servers and cause major performance problems. Read More
About Customer	The National Blood Service (NBS) provides a life-saving service throughout England, supplying 2.4 million units of blood and blood products from 14 Blood Centers to 350 hospitals every year. The National Blood Authority works with NBS and has invested £10 million in national IT systems to ensure a highly effective and efficient blood collection and distribution service. The PULSE Core Blood Management System and Network in the UK is a critical component, processing more blood than any other system of its kind in the world. The health and performance of this system are of major concern to those responsible for its management. Read More
Solution	To address these challenges, the NBS deployed the AppSense Application Manager across a new thin client installation with centralized management. This solution allowed the NBS to maintain tight control over the desktop and the type of application software running on their network. By adopting a Thin Client strategy combined with AppSense Application Manager, the NBS reduced the total cost of ownership of software, simplified license management, and substantially reduced interoperability issues. The burden of desktop support was greatly reduced, and software upgrades could be achieved centrally in a fraction of the time it would take in a traditional client-server environment. The latest investment in AppSense Application Manager saw the NBS increase the number of product licenses from 300 to 1300 users, further enhancing their ability to manage and secure their IT infrastructure effectively. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Functional Applications - Remote Monitoring & Control Systems

Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Business Operation

Quality Assurance

Use Cases

Process Control & Optimization

Remote Asset Management

Services

Software Design & Engineering Services

System Integration

Challenge

The National Blood Service (NBS) needed to create a safe, secure, and cost-effective system to support its core operations. The primary challenge was to ensure the safety, security, management, and cost-effectiveness of the PULSE Core Blood Management System, which processes more blood than any other system of its kind in the world. The NBS faced an immediate demand from staff for existing heritage software applications to be run over the network, which could impact the performance of their core business. Additionally, the potential threat of users launching unauthorized applications received via email posed a significant risk, as harmful viruses could damage servers and cause major performance problems.

About Customer

The National Blood Service (NBS) provides a life-saving service throughout England, supplying 2.4 million units of blood and blood products from 14 Blood Centers to 350 hospitals every year. The National Blood Authority works with NBS and has invested £10 million in national IT systems to ensure a highly effective and efficient blood collection and distribution service. The PULSE Core Blood Management System and Network in the UK is a critical component, processing more blood than any other system of its kind in the world. The health and performance of this system are of major concern to those responsible for its management.

Solution

To address these challenges, the NBS deployed the AppSense Application Manager across a new thin client installation with centralized management. This solution allowed the NBS to maintain tight control over the desktop and the type of application software running on their network. By adopting a Thin Client strategy combined with AppSense Application Manager, the NBS reduced the total cost of ownership of software, simplified license management, and substantially reduced interoperability issues. The burden of desktop support was greatly reduced, and software upgrades could be achieved centrally in a fraction of the time it would take in a traditional client-server environment. The latest investment in AppSense Application Manager saw the NBS increase the number of product licenses from 300 to 1300 users, further enhancing their ability to manage and secure their IT infrastructure effectively.

Impact #1	Proactive system protection against unauthorized applications, ensuring the security and integrity of the PULSE Core Blood Management System.
Impact #2	Reduced cost and complexity of application licenses and maintenance, leading to significant cost savings for the NBS.
Impact #3	Simplified management of over 2,000 desktop devices through centralized control, reducing the burden of desktop support.

Impact #1

Proactive system protection against unauthorized applications, ensuring the security and integrity of the PULSE Core Blood Management System.

Impact #2

Reduced cost and complexity of application licenses and maintenance, leading to significant cost savings for the NBS.

Impact #3

Simplified management of over 2,000 desktop devices through centralized control, reducing the burden of desktop support.

Benefit #1	Increased the number of AppSense Application Manager licenses from 300 to 1300 users.
Benefit #2	Investment of £10 million in national IT systems to support the NBS operations.

Benefit #1

Increased the number of AppSense Application Manager licenses from 300 to 1300 users.

Benefit #2

Investment of £10 million in national IT systems to support the NBS operations.

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Overview

AppSense delivers on life-critical challenge

Operational Impact

Quantitative Benefit