Case Studies Aporte Nutricional increases productivity with SoftExpert solutions

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	Aporte Nutricional increases productivity with SoftExpert solutions

Aporte Nutricional increases productivity with SoftExpert solutions

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Data Visualization Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries	Consumer Goods Pharmaceuticals
Applicable Functions	Business Operation Quality Assurance
Use Cases	Process Control & Optimization Regulatory Compliance Monitoring
Services	System Integration Training
Challenge	According to Ana Cristina Ruas de Araújo, Quality Assurance Manager at Aporte, the company used to monitor its documents manually, which meant that the sector was unable to keep track of the large volume of data. To maintain these certifications, we began by manually monitoring Documents, Records, Indicators and Action Planning. Over time, we realized that we were unable to control all the routines defined in the action planning, which resulted in the bureaucratization in the management of documents, processes and risks. Furthermore, a lot of time was spent on transferring data to the network, where the employees have access to the Aporte Quality Assurance System. Read More
About Customer	Aporte Nutricional operates in the segment of human nutrition for prevention, treatment and maintenance of health, producing their Nutrição Enteral product line and distributing various other lines, such as their infant, adult, golden age, athlete and, especially, clinical nutrition. In 2009 the company attained ISO 9001 Quality Certification and, in 2012, the ONA Qualification Seal - Health Services Manual, which they still have. Read More
Solution	The company adopted SoftExpert Excellence Suite (SE Suite), a platform for management excellence, process improvement and regulatory compliance, composed of 38 integrated modules that make up 12 enterprise solutions, including electronic document management, which manages the entire content lifecycle, from creation to archiving or discarding. Currently, about 70 users use SE Suite. The solution is present in all company processes, both inside and outside the company, from the Purchasing sector and Production to the Deliveries sector. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Application Infrastructure & Middleware - Data Visualization

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Consumer Goods

Pharmaceuticals

Applicable Functions

Business Operation

Quality Assurance

Use Cases

Process Control & Optimization

Regulatory Compliance Monitoring

Services

System Integration

Training

Challenge

According to Ana Cristina Ruas de Araújo, Quality Assurance Manager at Aporte, the company used to monitor its documents manually, which meant that the sector was unable to keep track of the large volume of data. To maintain these certifications, we began by manually monitoring Documents, Records, Indicators and Action Planning. Over time, we realized that we were unable to control all the routines defined in the action planning, which resulted in the bureaucratization in the management of documents, processes and risks. Furthermore, a lot of time was spent on transferring data to the network, where the employees have access to the Aporte Quality Assurance System.

About Customer

Aporte Nutricional operates in the segment of human nutrition for prevention, treatment and maintenance of health, producing their Nutrição Enteral product line and distributing various other lines, such as their infant, adult, golden age, athlete and, especially, clinical nutrition. In 2009 the company attained ISO 9001 Quality Certification and, in 2012, the ONA Qualification Seal - Health Services Manual, which they still have.

Solution

The company adopted SoftExpert Excellence Suite (SE Suite), a platform for management excellence, process improvement and regulatory compliance, composed of 38 integrated modules that make up 12 enterprise solutions, including electronic document management, which manages the entire content lifecycle, from creation to archiving or discarding. Currently, about 70 users use SE Suite. The solution is present in all company processes, both inside and outside the company, from the Purchasing sector and Production to the Deliveries sector.

Impact #1	With the solution, the company optimized the routines of collaborators and increased document management efficiency and reliability, to help maintain its ISO 9001 certification and the ONA Qualification Seal - Health Services Manual.
Impact #2	The processes for the handling and verification of the effectiveness of the planned actions, performance evaluations, meritocracy and internal climate were optimized, allowing for greater visualization and management of the indicators, audits and training, resulting in an increase in the efficiency of the improvement cycle as well.

Impact #1

With the solution, the company optimized the routines of collaborators and increased document management efficiency and reliability, to help maintain its ISO 9001 certification and the ONA Qualification Seal - Health Services Manual.

Impact #2

The processes for the handling and verification of the effectiveness of the planned actions, performance evaluations, meritocracy and internal climate were optimized, allowing for greater visualization and management of the indicators, audits and training, resulting in an increase in the efficiency of the improvement cycle as well.

Benefit #1	Customer satisfaction up by 40.7%.
Benefit #2	Lowered non-compliance of processes by over 50%.

Benefit #1

Customer satisfaction up by 40.7%.

Benefit #2

Lowered non-compliance of processes by over 50%.

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Overview

Aporte Nutricional increases productivity with SoftExpert solutions

Operational Impact

Quantitative Benefit