NETSCOUT Case Studies AON’s Successful Journey to Global Network Visibility

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	AON’s Successful Journey to Global Network Visibility NETSCOUT

AON’s Successful Journey to Global Network Visibility

NETSCOUT

Technology Category	Analytics & Modeling - Real Time Analytics Application Infrastructure & Middleware - Data Exchange & Integration Networks & Connectivity - Network Management & Analysis Software
Applicable Industries	Finance & Insurance
Applicable Functions	Discrete Manufacturing Logistics & Transportation
Use Cases	Predictive Maintenance Real-Time Location System (RTLS) Remote Asset Management
Services	System Integration Testing & Certification
Challenge	Aon, a leading global professional services firm, faced significant sprawl across their estate due to over 400 acquisitions. This led to monitoring sprawl with multiple tools and no single platform for global visibility, analysis, and reporting. The company needed a more effective way to monitor and triage their services across the multiple global network performance hubs to which all offices connect. As the organization embarked on their UCC transformation, they needed to ensure that as they standardized and simplified their communications and collaboration platforms, they could provide a view of performance, utilization and capacity as they moved from the legacy sprawl to the future state platforms. Read More
About Customer	Aon is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Their 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. The company has grown through strong organic growth and acquisitions. Their technology organization has built regional network performance hubs, which are aggregation points for colleagues, clients and partners to access business applications and resources. Network, application, and communication performance must be consistent and seamless to provide the quality of service their clients expect. Read More
Solution	The Core Infrastructure Services team at Aon selected NETSCOUT service assurance solutions to standardize on one network, application, and security monitoring fabric across their global environment. AON selected the NETSCOUT suite of solutions to provide an all-in set of capabilities: nGeniusONE and InfinistreamNG (ISNG) appliances for packet-based monitoring, powered by NETSCOUT’s patented Adaptive Service Intelligence™ (ASI) technology, combined with nGeniusPULSE active (or synthetic) testing. Together, the NETSCOUT solutions deliver consolidated, contextual, global dashboards for a consistent view of network, application, and UCC status and performance. As AON has updated several elements throughout their infrastructure, they deployed software-based solutions whenever possible, and the NETSCOUT solution is no exception. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Application Infrastructure & Middleware - Data Exchange & Integration

Networks & Connectivity - Network Management & Analysis Software

Applicable Industries

Finance & Insurance

Applicable Functions

Discrete Manufacturing

Logistics & Transportation

Use Cases

Predictive Maintenance

Real-Time Location System (RTLS)

Remote Asset Management

Services

System Integration

Testing & Certification

Challenge

Aon, a leading global professional services firm, faced significant sprawl across their estate due to over 400 acquisitions. This led to monitoring sprawl with multiple tools and no single platform for global visibility, analysis, and reporting. The company needed a more effective way to monitor and triage their services across the multiple global network performance hubs to which all offices connect. As the organization embarked on their UCC transformation, they needed to ensure that as they standardized and simplified their communications and collaboration platforms, they could provide a view of performance, utilization and capacity as they moved from the legacy sprawl to the future state platforms.

About Customer

Aon is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Their 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. The company has grown through strong organic growth and acquisitions. Their technology organization has built regional network performance hubs, which are aggregation points for colleagues, clients and partners to access business applications and resources. Network, application, and communication performance must be consistent and seamless to provide the quality of service their clients expect.

Solution

The Core Infrastructure Services team at Aon selected NETSCOUT service assurance solutions to standardize on one network, application, and security monitoring fabric across their global environment. AON selected the NETSCOUT suite of solutions to provide an all-in set of capabilities: nGeniusONE and InfinistreamNG (ISNG) appliances for packet-based monitoring, powered by NETSCOUT’s patented Adaptive Service Intelligence™ (ASI) technology, combined with nGeniusPULSE active (or synthetic) testing. Together, the NETSCOUT solutions deliver consolidated, contextual, global dashboards for a consistent view of network, application, and UCC status and performance. As AON has updated several elements throughout their infrastructure, they deployed software-based solutions whenever possible, and the NETSCOUT solution is no exception.

Impact #1	AON uses the NETSCOUT solutions worldwide to get consistent visibility and workflows.
Impact #2	The global dashboards are used at all levels in IT; from Executives, to Managers, Engineers and Technicians, improving collaboration among IT teams.
Impact #3	With everyone using the same real-time views, metrics and reports, IT personnel save time and more quickly identify the root cause of problems.

Impact #1

AON uses the NETSCOUT solutions worldwide to get consistent visibility and workflows.

Impact #2

The global dashboards are used at all levels in IT; from Executives, to Managers, Engineers and Technicians, improving collaboration among IT teams.

Impact #3

With everyone using the same real-time views, metrics and reports, IT personnel save time and more quickly identify the root cause of problems.

Benefit #1	NETSCOUT was able to consolidate 5 disparate tools to a single platform.

Benefit #1

NETSCOUT was able to consolidate 5 disparate tools to a single platform.

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Overview

AON’s Successful Journey to Global Network Visibility

Operational Impact

Quantitative Benefit