Case Studies Anglo American: Global Workforce Insights Lead to Agility in Unpredictable Economic Environment

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	Anglo American: Global Workforce Insights Lead to Agility in Unpredictable Economic Environment

Anglo American: Global Workforce Insights Lead to Agility in Unpredictable Economic Environment

Technology Category	Analytics & Modeling - Data-as-a-Service Analytics & Modeling - Predictive Analytics Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries	Metals Mining
Applicable Functions	Business Operation Human Resources
Services	Data Science Services System Integration Training
Challenge	Anglo American faced significant challenges in hiring, retaining, and managing its workforce with agility in response to unpredictable economic cycles. The company's workforce data was contained in disparate HR systems, including six SAP environments, one SuccessFactors Employee Central HRMS, an internal database, and a SQL data warehouse. This fragmentation made it difficult to standardize data and data management practices, which was necessary to achieve data accuracy and improve efficiency. Additionally, the company had distinct business units with unique workforce data needs and varying levels of expertise in reporting and analytics, making it challenging to generate consistent and aligned reports and analytics. Obtaining reports from these different business units could take days, and if a different question needed answering, analysts had to start anew. Read More
About Customer	Anglo American is a globally diversified mining company with a workforce of 69,000 people. The company operates mining activities in southern Africa, North and South America, and Australia. It is the world's largest producer of platinum and a major producer of diamonds, copper, nickel, iron ore, and metallurgical and thermal coal. One of its well-known subsidiaries is De Beers, which specializes in diamond exploration and mining, trading, and retail, as well as industrial diamond manufacturing. Anglo American's headquarters are in London, UK, and the company is committed to using analytics not only for mining operations but also for finance and HR as part of its organization-wide Technical Sustainability initiative. Read More
Solution	In 2017, Anglo American chose Visier as its people analytics platform to support improved decision-making about workforce availability and costs. The implementation was led by Francesco Turchetti, Anglo American’s Global Head of Talent, who had prior experience with Visier. The team focused on implementing Visier across the business through a structured change management approach, ensuring key data sets were available, and providing the right governance framework to manage the implementation and master data accuracy. The organization created a data governance council to address variations in naming conventions and data attributes across the organization. Weekly data loads into Visier provided greater visibility into the data, enabling quick validation and fixes. The HR leadership team mandated that each business unit nominate an HR person to be the analytics champion for its unit, ensuring a visible commitment to the people analytics project. Seven primary champions and additional super users were chosen to act as Visier super users for each business unit, helping to validate workforce data during the implementation. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Data-as-a-Service

Analytics & Modeling - Predictive Analytics

Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Industries

Metals

Mining

Applicable Functions

Business Operation

Human Resources

Services

Data Science Services

System Integration

Training

Challenge

Anglo American faced significant challenges in hiring, retaining, and managing its workforce with agility in response to unpredictable economic cycles. The company's workforce data was contained in disparate HR systems, including six SAP environments, one SuccessFactors Employee Central HRMS, an internal database, and a SQL data warehouse. This fragmentation made it difficult to standardize data and data management practices, which was necessary to achieve data accuracy and improve efficiency. Additionally, the company had distinct business units with unique workforce data needs and varying levels of expertise in reporting and analytics, making it challenging to generate consistent and aligned reports and analytics. Obtaining reports from these different business units could take days, and if a different question needed answering, analysts had to start anew.

About Customer

Anglo American is a globally diversified mining company with a workforce of 69,000 people. The company operates mining activities in southern Africa, North and South America, and Australia. It is the world's largest producer of platinum and a major producer of diamonds, copper, nickel, iron ore, and metallurgical and thermal coal. One of its well-known subsidiaries is De Beers, which specializes in diamond exploration and mining, trading, and retail, as well as industrial diamond manufacturing. Anglo American's headquarters are in London, UK, and the company is committed to using analytics not only for mining operations but also for finance and HR as part of its organization-wide Technical Sustainability initiative.

Solution

In 2017, Anglo American chose Visier as its people analytics platform to support improved decision-making about workforce availability and costs. The implementation was led by Francesco Turchetti, Anglo American’s Global Head of Talent, who had prior experience with Visier. The team focused on implementing Visier across the business through a structured change management approach, ensuring key data sets were available, and providing the right governance framework to manage the implementation and master data accuracy. The organization created a data governance council to address variations in naming conventions and data attributes across the organization. Weekly data loads into Visier provided greater visibility into the data, enabling quick validation and fixes. The HR leadership team mandated that each business unit nominate an HR person to be the analytics champion for its unit, ensuring a visible commitment to the people analytics project. Seven primary champions and additional super users were chosen to act as Visier super users for each business unit, helping to validate workforce data during the implementation.

Impact #1	Anglo American now has common definitions and data standards for employee master data, enabling business units to access common workforce data.
Impact #2	The company can now compile reports and analysis in less than 30 minutes, a task that previously took multiple days.
Impact #3	The implementation of people analytics has enabled Anglo American to establish realistic goals and meet them using analytics practices.

Impact #1

Anglo American now has common definitions and data standards for employee master data, enabling business units to access common workforce data.

Impact #2

The company can now compile reports and analysis in less than 30 minutes, a task that previously took multiple days.

Impact #3

The implementation of people analytics has enabled Anglo American to establish realistic goals and meet them using analytics practices.

Benefit #1	Compilation of reports and analysis reduced from multiple days to less than 30 minutes.

Benefit #1

Compilation of reports and analysis reduced from multiple days to less than 30 minutes.

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Overview

Anglo American: Global Workforce Insights Lead to Agility in Unpredictable Economic Environment

Operational Impact

Quantitative Benefit