Flowgear Case Studies Anchor Yeast Streamlines EDI Order Process with Flowgear Integration Platform

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	Anchor Yeast Streamlines EDI Order Process with Flowgear Integration Platform Flowgear

Anchor Yeast Streamlines EDI Order Process with Flowgear Integration Platform

Flowgear

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Industries	Consumer Goods Retail
Applicable Functions	Procurement Sales & Marketing
Use Cases	Retail Store Automation Theft Detection
Services	System Integration
Challenge	Anchor Yeast, a leading manufacturer of yeast, enzyme and speciality ingredients in Southern Africa, faced a significant challenge when one of its top customers, Pick n Pay, decided to implement a new Electronic Data Interchange (EDI) order process. The new process required suppliers to accept EDI-based purchase orders, a change that necessitated a significant shift in Anchor Yeast's existing order processing system. The company's call centre, responsible for processing purchase orders and creating sales orders, needed a solution that could seamlessly integrate the new EDI order process into their existing operations. The challenge was further complicated by the need to minimize errors, address potential price discrepancies, and maintain efficient communication with customers. Read More
About Customer	Anchor Yeast is a part of the international Lallemand group and is a leading manufacturer of yeast, enzyme and speciality ingredients in Southern Africa. The company serves the needs of the baking and beverage industries, as well as small-scale and home baking and brewing. Anchor Yeast supplies major retail chains throughout the region, including Pick n Pay, one of Africa's largest retail chains. The company's call centre is responsible for processing purchase orders and creating sales orders for customers. Anchor Yeast is committed to maintaining efficient operations and customer communication, a commitment that led them to seek a solution to the challenge presented by the implementation of a new EDI order process. Read More
Solution	Anchor Yeast found the solution to their challenge in Flowgear, an agile cloud integration platform. Flowgear was chosen due to its previous successful integrations with Pick n Pay and its ability to cater to diverse projects. The platform imports EDI in XML format and passes it to the SYSPRO ERP system, which then generates sales orders. The system also automatically sends text messages to stores informing them of the expected order delivery. With Flowgear, Anchor Yeast staff can easily link orders on the ERP system with a number, simplifying the process of determining ship dates. The integration of EDI orders with the ERP system also allows for easier resolution of price discrepancies that may occur with the complex pricing agreements that retailers usually have. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Application Infrastructure & Middleware - Middleware, SDKs & Libraries

Applicable Industries

Consumer Goods

Retail

Applicable Functions

Procurement

Sales & Marketing

Use Cases

Retail Store Automation

Theft Detection

Services

System Integration

Challenge

Anchor Yeast, a leading manufacturer of yeast, enzyme and speciality ingredients in Southern Africa, faced a significant challenge when one of its top customers, Pick n Pay, decided to implement a new Electronic Data Interchange (EDI) order process. The new process required suppliers to accept EDI-based purchase orders, a change that necessitated a significant shift in Anchor Yeast's existing order processing system. The company's call centre, responsible for processing purchase orders and creating sales orders, needed a solution that could seamlessly integrate the new EDI order process into their existing operations. The challenge was further complicated by the need to minimize errors, address potential price discrepancies, and maintain efficient communication with customers.

About Customer

Anchor Yeast is a part of the international Lallemand group and is a leading manufacturer of yeast, enzyme and speciality ingredients in Southern Africa. The company serves the needs of the baking and beverage industries, as well as small-scale and home baking and brewing. Anchor Yeast supplies major retail chains throughout the region, including Pick n Pay, one of Africa's largest retail chains. The company's call centre is responsible for processing purchase orders and creating sales orders for customers. Anchor Yeast is committed to maintaining efficient operations and customer communication, a commitment that led them to seek a solution to the challenge presented by the implementation of a new EDI order process.

Solution

Anchor Yeast found the solution to their challenge in Flowgear, an agile cloud integration platform. Flowgear was chosen due to its previous successful integrations with Pick n Pay and its ability to cater to diverse projects. The platform imports EDI in XML format and passes it to the SYSPRO ERP system, which then generates sales orders. The system also automatically sends text messages to stores informing them of the expected order delivery. With Flowgear, Anchor Yeast staff can easily link orders on the ERP system with a number, simplifying the process of determining ship dates. The integration of EDI orders with the ERP system also allows for easier resolution of price discrepancies that may occur with the complex pricing agreements that retailers usually have.

Impact #1	The implementation of Flowgear has significantly improved Anchor Yeast's order processing system. The manual communication process has been replaced with an automated one, making the process much easier and more efficient. The ability to easily link orders on the ERP system with a number has simplified the process of determining ship dates. The integration of EDI orders with the ERP system has also made it easier to address issues of price discrepancies that may occur with the complex pricing agreements that retailers usually have. Furthermore, the success of the Pick n Pay integration process has led Anchor Yeast to use Flowgear to handle electronic orders from other major retailers, such as Shoprite, and plans are underway to support electronic orders from Spar and wholesaler Shield.

Impact #1

The implementation of Flowgear has significantly improved Anchor Yeast's order processing system. The manual communication process has been replaced with an automated one, making the process much easier and more efficient. The ability to easily link orders on the ERP system with a number has simplified the process of determining ship dates. The integration of EDI orders with the ERP system has also made it easier to address issues of price discrepancies that may occur with the complex pricing agreements that retailers usually have. Furthermore, the success of the Pick n Pay integration process has led Anchor Yeast to use Flowgear to handle electronic orders from other major retailers, such as Shoprite, and plans are underway to support electronic orders from Spar and wholesaler Shield.

Benefit #1	Minimized errors in the order processing system
Benefit #2	Streamlined communication with customers, making the process easier
Benefit #3	Efficient resolution of price discrepancies

Benefit #1

Minimized errors in the order processing system

Benefit #2

Streamlined communication with customers, making the process easier

Benefit #3

Efficient resolution of price discrepancies

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Overview

Anchor Yeast Streamlines EDI Order Process with Flowgear Integration Platform

Operational Impact

Quantitative Benefit