OutSystems Case Studies AmTrust Boosts IT Agility with OutSystems Low-Code Platform

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	AmTrust Boosts IT Agility with OutSystems Low-Code Platform OutSystems

AmTrust Boosts IT Agility with OutSystems Low-Code Platform

OutSystems

Technology Category	Cybersecurity & Privacy - Security Compliance Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Finance & Insurance National Security & Defense
Applicable Functions	Product Research & Development Quality Assurance
Use Cases	Rapid Prototyping Tamper Detection
Challenge	AmTrust, a leading global property and casualty insurance company, was grappling with the need to balance rapid innovation with compliance in a highly-regulated industry. The company was conducting software development in the traditional way, which was time-consuming and less efficient. They were looking for a way to shorten their software delivery cycles without compromising on quality, security, and compliance. They wanted to enable rapid prototyping and collaboration with their business partners throughout the development process in an Agile manner. To alleviate these pressures and cut its software development queue, AmTrust sought an alternative application development approach that would improve app dev efficiency and augment traditional development practices. They decided to search for a low-code platform that was stable, recognized, and wouldn't disrupt their existing IT team's development processes. Read More
About Customer	AmTrust Financial Services is a leading global property and casualty insurer. The company delivers outstanding insurance and risk solutions worldwide, primarily to small businesses. Its workers’ compensation practice is the third largest in the United States. AmTrust is known for its innovation and niche expertise. The company was seeking to bolster the agility of its IT department to respond to business changes faster and keep a competitive edge in the insurance industry. They were looking for a way to shorten their software delivery cycles without compromising on quality, security, and compliance. Read More
Solution	AmTrust chose OutSystems high-performance low-code platform due to its security features, namely its Sentry offer and no lock-in architecture, that prevented AmTrust from being held captive by proprietary technology. The developer experience offered by the platform was a critical factor in the evaluation process. With OutSystems, AmTrust’s IT team didn’t have to come up with a completely new process for developing software. They were able to blend it with their existing processes, making the adoption of a new, low-code paradigm seamless. AmTrust has used the platform to modernize front-ends that require rapid changes and automate underserved yet important business processes. In just 15 months, AmTrust’s IT department has already launched six new solutions for both internal and external use. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Security Compliance

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Finance & Insurance

National Security & Defense

Applicable Functions

Product Research & Development

Quality Assurance

Use Cases

Rapid Prototyping

Tamper Detection

Challenge

AmTrust, a leading global property and casualty insurance company, was grappling with the need to balance rapid innovation with compliance in a highly-regulated industry. The company was conducting software development in the traditional way, which was time-consuming and less efficient. They were looking for a way to shorten their software delivery cycles without compromising on quality, security, and compliance. They wanted to enable rapid prototyping and collaboration with their business partners throughout the development process in an Agile manner. To alleviate these pressures and cut its software development queue, AmTrust sought an alternative application development approach that would improve app dev efficiency and augment traditional development practices. They decided to search for a low-code platform that was stable, recognized, and wouldn't disrupt their existing IT team's development processes.

About Customer

AmTrust Financial Services is a leading global property and casualty insurer. The company delivers outstanding insurance and risk solutions worldwide, primarily to small businesses. Its workers’ compensation practice is the third largest in the United States. AmTrust is known for its innovation and niche expertise. The company was seeking to bolster the agility of its IT department to respond to business changes faster and keep a competitive edge in the insurance industry. They were looking for a way to shorten their software delivery cycles without compromising on quality, security, and compliance.

Solution

AmTrust chose OutSystems high-performance low-code platform due to its security features, namely its Sentry offer and no lock-in architecture, that prevented AmTrust from being held captive by proprietary technology. The developer experience offered by the platform was a critical factor in the evaluation process. With OutSystems, AmTrust’s IT team didn’t have to come up with a completely new process for developing software. They were able to blend it with their existing processes, making the adoption of a new, low-code paradigm seamless. AmTrust has used the platform to modernize front-ends that require rapid changes and automate underserved yet important business processes. In just 15 months, AmTrust’s IT department has already launched six new solutions for both internal and external use.

Impact #1	Since adopting OutSystems, AmTrust has seen enhanced agility in its IT department. The development speed has allowed the IT team to capture user feedback more frequently and respond to changes faster. It has also enabled AmTrust to bridge the gap between business and development. Now, every two weeks, AmTrust holds a review of its OutSystems projects, where global teams share progress, explore opportunities for reuse, and bring requirements straight to leadership and the business. The organization’s ability to keep its technical debt under control has also improved. The development team uses the OutSystems AI Mentor Studio to ensure developers follow best practices and optimize app performance. Looking at the future, AmTrust plans to continue using OutSystems to deliver new custom solutions across multiple segments of its business and expand the adoption of its newly-deployed projects.

Impact #1

Since adopting OutSystems, AmTrust has seen enhanced agility in its IT department. The development speed has allowed the IT team to capture user feedback more frequently and respond to changes faster. It has also enabled AmTrust to bridge the gap between business and development. Now, every two weeks, AmTrust holds a review of its OutSystems projects, where global teams share progress, explore opportunities for reuse, and bring requirements straight to leadership and the business. The organization’s ability to keep its technical debt under control has also improved. The development team uses the OutSystems AI Mentor Studio to ensure developers follow best practices and optimize app performance. Looking at the future, AmTrust plans to continue using OutSystems to deliver new custom solutions across multiple segments of its business and expand the adoption of its newly-deployed projects.

Benefit #1	Launched six mission-critical applications in just 15 months
Benefit #2	40+ developers in OutSystems factory
Benefit #3	7 new apps in development

Benefit #1

Launched six mission-critical applications in just 15 months

Benefit #2

40+ developers in OutSystems factory

Benefit #3

7 new apps in development

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Overview

AmTrust Boosts IT Agility with OutSystems Low-Code Platform

Operational Impact

Quantitative Benefit