Case Studies Amplifier Turns up the Volume with Manhattan Associates

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	Amplifier Turns up the Volume with Manhattan Associates

Amplifier Turns up the Volume with Manhattan Associates

Technology Category	Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries	Consumer Goods E-Commerce
Applicable Functions	Logistics & Transportation Warehouse & Inventory Management
Use Cases	Inventory Management Supply Chain Visibility Warehouse Automation
Services	Software Design & Engineering Services System Integration
Challenge	Amplifier wanted better visibility, scale, and extensibility from its inventory and order fulfillment processes. When Amplifier first launched its business in 2001, it relied on a traditional catalog order fulfillment software package to manage the distribution of client inventory. However, the software couldn't keep pace as the company grew. Importing order data could take an entire day, and the physical order fulfillment capabilities were maxed out. Amplifier's operations were constrained, and they needed a solution that could handle more than 10,000 shipments in a single day. Read More
About Customer	Amplifier is a company based in Austin, Texas, that supports leading Internet-native successes such as Despair Inc., The Onion, Rooster Teeth Productions, Penny Arcade, Homestar Runner, and LOLCats. The company helps content creators connect directly with their fans by building secure online stores, warehousing inventory, and shipping orders. Amplifier also offers an integrated print-on-demand engine that allows clients to offer customizable merchandise like calendars, cards, and posters. The company's mission is to enhance the order fulfillment experience, boosting the signal of their clients without adding noise about themselves. Read More
Solution	Amplifier needed to integrate supply chain processes to manage rapid growth and began searching for a solution that would help identify areas of opportunity and revenue growth, improve operations, and deliver a higher level of service to its clients. After evaluating approximately 20 companies and narrowing it down to five, Amplifier selected Manhattan SCALE to update its warehouse technology system. The phased-in approach during the implementation process allowed Manhattan's team to easily integrate Amplifier's current processes with the solution's capabilities. The solution was flexible, responsive, and adaptable to the ever-changing environment of the Internet. Read More Log in to view content
Contents

Technology Category

Functional Applications - Warehouse Management Systems (WMS)

Applicable Industries

Consumer Goods

E-Commerce

Applicable Functions

Logistics & Transportation

Warehouse & Inventory Management

Use Cases

Inventory Management

Supply Chain Visibility

Warehouse Automation

Services

Software Design & Engineering Services

System Integration

Challenge

Amplifier wanted better visibility, scale, and extensibility from its inventory and order fulfillment processes. When Amplifier first launched its business in 2001, it relied on a traditional catalog order fulfillment software package to manage the distribution of client inventory. However, the software couldn't keep pace as the company grew. Importing order data could take an entire day, and the physical order fulfillment capabilities were maxed out. Amplifier's operations were constrained, and they needed a solution that could handle more than 10,000 shipments in a single day.

About Customer

Amplifier is a company based in Austin, Texas, that supports leading Internet-native successes such as Despair Inc., The Onion, Rooster Teeth Productions, Penny Arcade, Homestar Runner, and LOLCats. The company helps content creators connect directly with their fans by building secure online stores, warehousing inventory, and shipping orders. Amplifier also offers an integrated print-on-demand engine that allows clients to offer customizable merchandise like calendars, cards, and posters. The company's mission is to enhance the order fulfillment experience, boosting the signal of their clients without adding noise about themselves.

Solution

Amplifier needed to integrate supply chain processes to manage rapid growth and began searching for a solution that would help identify areas of opportunity and revenue growth, improve operations, and deliver a higher level of service to its clients. After evaluating approximately 20 companies and narrowing it down to five, Amplifier selected Manhattan SCALE to update its warehouse technology system. The phased-in approach during the implementation process allowed Manhattan's team to easily integrate Amplifier's current processes with the solution's capabilities. The solution was flexible, responsive, and adaptable to the ever-changing environment of the Internet.

Impact #1	Amplifier improved its core fulfillment operations and established a solid foundation for new features and services.
Impact #2	The company was able to run a leaner, more efficient operation by eliminating or automating certain pick-pack steps.
Impact #3	Amplifier reduced its warehouse management personnel by more than 60%.

Impact #1

Amplifier improved its core fulfillment operations and established a solid foundation for new features and services.

Impact #2

The company was able to run a leaner, more efficient operation by eliminating or automating certain pick-pack steps.

Impact #3

Amplifier reduced its warehouse management personnel by more than 60%.

Benefit #1	Reduced warehouse management personnel by more than 60%.

Benefit #1

Reduced warehouse management personnel by more than 60%.

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Overview

Amplifier Turns up the Volume with Manhattan Associates

Operational Impact

Quantitative Benefit