CensorNet Case Studies Amey government contract customer case study

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	Amey government contract customer case study CensorNet

Amey government contract customer case study

CensorNet

Technology Category	Cybersecurity & Privacy - Identity & Authentication Management
Applicable Industries	Construction & Infrastructure
Applicable Functions	Business Operation
Use Cases	Remote Asset Management
Services	System Integration
Challenge	Amey, a leading public and regulated services provider in the UK, was working with a government contract customer to provide secure remote access for their staff. This remote access was vital for maintaining workforce productivity levels. However, the existing solution, which used traditional two-factor authentication with a combination of hardware and software tokens, was inconvenient, difficult to use, and expensive to maintain. This hindered user productivity and made their jobs more difficult. Furthermore, with security threats proliferating and almost two-thirds of network breaches involving weak or stolen passwords, there was a need to upgrade the user authentication solution to better protect the remote access environment. Read More
About Customer	Amey is a leading public and regulated services provider in the UK, operating over 320 contracts. The company provides a wide range of services, from highway maintenance and environmental services to electrical engineering and asset management and engineering design for rail companies. Amey works with its customers to create better places to live, work, and travel, keeping daily life functioning in almost every neighborhood across the UK. The company's services include utilities, highways, waste management, rail, and facilities management. In this case, Amey was working with a government contract customer to provide secure remote access for their staff, allowing them to work while on the move, at client sites, or from home. Read More
Solution	Amey sought to find a simpler solution to replace the old token-based authentication system, which secured the access of remote users using laptops via a VPN. The new solution had to meet Amey's stringent security standards and prevent hackers from breaching its systems. The company chose Censornet Multi-Factor Authentication (MFA), which uses a number of variables to validate users and provides passcodes via employees' phones. This method was considered a perfect fit for the requirement. The implementation went smoothly, with a one-month trial run alongside the existing solution. This allowed Amey to evaluate the new Censornet MFA solution without affecting user productivity or compromising the security already in place. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Identity & Authentication Management

Applicable Industries

Construction & Infrastructure

Applicable Functions

Business Operation

Use Cases

Remote Asset Management

Services

System Integration

Challenge

Amey, a leading public and regulated services provider in the UK, was working with a government contract customer to provide secure remote access for their staff. This remote access was vital for maintaining workforce productivity levels. However, the existing solution, which used traditional two-factor authentication with a combination of hardware and software tokens, was inconvenient, difficult to use, and expensive to maintain. This hindered user productivity and made their jobs more difficult. Furthermore, with security threats proliferating and almost two-thirds of network breaches involving weak or stolen passwords, there was a need to upgrade the user authentication solution to better protect the remote access environment.

About Customer

Amey is a leading public and regulated services provider in the UK, operating over 320 contracts. The company provides a wide range of services, from highway maintenance and environmental services to electrical engineering and asset management and engineering design for rail companies. Amey works with its customers to create better places to live, work, and travel, keeping daily life functioning in almost every neighborhood across the UK. The company's services include utilities, highways, waste management, rail, and facilities management. In this case, Amey was working with a government contract customer to provide secure remote access for their staff, allowing them to work while on the move, at client sites, or from home.

Solution

Amey sought to find a simpler solution to replace the old token-based authentication system, which secured the access of remote users using laptops via a VPN. The new solution had to meet Amey's stringent security standards and prevent hackers from breaching its systems. The company chose Censornet Multi-Factor Authentication (MFA), which uses a number of variables to validate users and provides passcodes via employees' phones. This method was considered a perfect fit for the requirement. The implementation went smoothly, with a one-month trial run alongside the existing solution. This allowed Amey to evaluate the new Censornet MFA solution without affecting user productivity or compromising the security already in place.

Impact #1	The new solution has improved productivity because users are logging in more often due to the ease of use.
Impact #2	The IT team's productivity has also improved because users make far fewer support calls to the help desk.
Impact #3	The solution has saved the customer money due to lower costs in buying and maintaining the product.

Impact #1

The new solution has improved productivity because users are logging in more often due to the ease of use.

Impact #2

The IT team's productivity has also improved because users make far fewer support calls to the help desk.

Impact #3

The solution has saved the customer money due to lower costs in buying and maintaining the product.

Benefit #1	Significant financial savings due to lower costs in buying and maintaining the product.

Benefit #1

Significant financial savings due to lower costs in buying and maintaining the product.

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Overview

Amey government contract customer case study

Operational Impact

Quantitative Benefit