Infor Case Studies American Express Global Business Travel uses Infor Birst to create Premier Insights product

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	American Express Global Business Travel uses Infor Birst to create Premier Insights product Infor

American Express Global Business Travel uses Infor Birst to create Premier Insights product

Infor

Technology Category	Analytics & Modeling - Big Data Analytics
Applicable Functions	Procurement Sales & Marketing
Use Cases	Predictive Replenishment Regulatory Compliance Monitoring
Services	Data Science Services
Challenge	American Express Global Business Travel (GBT) wanted to increase its market share by differentiating its core services through a strategic investment in smart analytics for travel booking. The company aimed to show its clients how booking directly through the system instead of personal cards could lower costs. It also wanted to offer buyers, such as the head of finance and department managers, insights on employee spend and travel savings. Another challenge was to increase sales win rates and shorten sales cycles. Read More
About Customer	American Express Global Business Travel (GBT) is the world’s largest business travel provider. The company has 16,000 travel professionals spread across more than 140 countries. It manages over $19 billion a year in corporate travel spend and serves 37 out of the 100 largest travel spenders in the US. The company is headquartered in Jersey City, New Jersey, and has an operating revenue of $31.1 billion. Read More
Solution	GBT implemented Infor Birst, a business intelligence and analytics platform. The solution was deployed in six months, a significantly shorter time compared to the years it would have taken to build a solution with a competitive, legacy BI product. The platform leveraged over 110 valuable metrics, allowing customers to manage spend through peer-to-peer benchmarking, travel cost optimization, and understanding employee travel behavior. It also enabled alerts and red-flags on out-of-policy activities to maximize savings. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Big Data Analytics

Applicable Functions

Procurement

Sales & Marketing

Use Cases

Predictive Replenishment

Regulatory Compliance Monitoring

Services

Data Science Services

Challenge

American Express Global Business Travel (GBT) wanted to increase its market share by differentiating its core services through a strategic investment in smart analytics for travel booking. The company aimed to show its clients how booking directly through the system instead of personal cards could lower costs. It also wanted to offer buyers, such as the head of finance and department managers, insights on employee spend and travel savings. Another challenge was to increase sales win rates and shorten sales cycles.

About Customer

American Express Global Business Travel (GBT) is the world’s largest business travel provider. The company has 16,000 travel professionals spread across more than 140 countries. It manages over $19 billion a year in corporate travel spend and serves 37 out of the 100 largest travel spenders in the US. The company is headquartered in Jersey City, New Jersey, and has an operating revenue of $31.1 billion.

Solution

GBT implemented Infor Birst, a business intelligence and analytics platform. The solution was deployed in six months, a significantly shorter time compared to the years it would have taken to build a solution with a competitive, legacy BI product. The platform leveraged over 110 valuable metrics, allowing customers to manage spend through peer-to-peer benchmarking, travel cost optimization, and understanding employee travel behavior. It also enabled alerts and red-flags on out-of-policy activities to maximize savings.

Impact #1	The solution was deployed in six months, a significantly shorter time compared to the years it would have taken to build a solution with a competitive, legacy BI product.
Impact #2	The platform leveraged over 110 valuable metrics, allowing customers to manage spend through peer-to-peer benchmarking, travel cost optimization, and understanding employee travel behavior.
Impact #3	It also enabled alerts and red-flags on out-of-policy activities to maximize savings.

Impact #1

The solution was deployed in six months, a significantly shorter time compared to the years it would have taken to build a solution with a competitive, legacy BI product.

Impact #2

The platform leveraged over 110 valuable metrics, allowing customers to manage spend through peer-to-peer benchmarking, travel cost optimization, and understanding employee travel behavior.

Impact #3

It also enabled alerts and red-flags on out-of-policy activities to maximize savings.

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Overview

American Express Global Business Travel uses Infor Birst to create Premier Insights product

Operational Impact