Radar
Case Studies
American Eagle Enhances Customer Experience with Radar's IoT Solutions
Overview
American Eagle Enhances Customer Experience with Radar's IoT SolutionsRadar |
Sensors - Autonomous Driving Sensors Sensors - GPS | |
Electrical Grids Retail | |
Procurement Product Research & Development | |
Geofencing Retail Store Automation | |
Operational Impact
With Radar powering order ahead and pickup and location-aware experiences use cases, American Eagle is now able to accelerate time to value, improve store operations, deliver targeted offers to customers in the moments that matter, and increase customer satisfaction. The new solution has significantly improved the efficiency of curbside pickups, reducing customer wait times and enhancing the overall shopping experience. The addition of a self-checkout feature within their app has also increased customer satisfaction and loyalty. The successful implementation of Radar's solutions has allowed American Eagle to meet their operational goals and maintain their high standards for customer service. | |
Quantitative Benefit
2.5 months from development to production | |
1,000+ locations with curbside pickup | |
4.9 app rating | |