Datadog Case Studies Alpiq streamlines MuleSoft monitoring with the Datadog Marketplace

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	Alpiq streamlines MuleSoft monitoring with the Datadog Marketplace Datadog

Alpiq streamlines MuleSoft monitoring with the Datadog Marketplace

Datadog

Technology Category	Analytics & Modeling - Real Time Analytics Application Infrastructure & Middleware - API Integration & Management
Applicable Industries	Utilities
Applicable Functions	Business Operation
Use Cases	Predictive Maintenance Process Control & Optimization
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	Alpiq, a Swiss energy services provider and electricity producer, was using five separate monitoring tools which reduced productivity, increased costs, and prevented it from achieving end-to-end visibility. As part of a company-wide cloud migration initiative, the team also needed to migrate from its Tibco on-premises integration platform to the cloud-based MuleSoft platform and enable MuleSoft monitoring within the Datadog environment. Without proper visibility into its integration platform’s performance, Alpiq’s team would struggle to promptly integrate apps and troubleshoot issues, potentially impacting essential functions like trading and power plant operations. Read More
About Customer	Alpiq is a Swiss energy services provider and electricity producer. The company specializes in trading and power production and has been generating climate-friendly and sustainable electricity from carbon-free Swiss hydropower for more than a hundred years. Today, Alpiq uses digital tools to optimize electricity generation and consumption as well as energy flow between producers, prosumers, and consumers to stabilize the electricity grids. Amine Ajil, Head of Integrations, leads a small team of five responsible for Alpiq’s integration platform and API implementation. The company is working to become a cloud-first company as part of its overall mission to improve agility and user experience. Read More
Solution	Alpiq adopted Datadog as its company-wide observability platform as part of a broader cloud migration and tool consolidation strategy. Ajil discovered the Datadog Marketplace, a collection of integrations, apps, software licenses, and professional services that allow customers to gain even more visibility into their stack and improve workflows. One such offering was the Datadog Mule® Integration built by IO Connect Services, a Datadog Technology Partner who specializes in providing information technology consultancy services with technologies like MuleSoft, AWS, and Salesforce Commerce Cloud. The setup process was straightforward and the IO Connect Services team was readily available when he had questions. Using the Datadog APM connector inside the Mule applications, Ajil uses a drag and drop interface to build a flow for what type of information he wants to send into the Datadog platform, which allows API logs to populate directly in Datadog APM’s Traces tab. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Application Infrastructure & Middleware - API Integration & Management

Applicable Industries

Utilities

Applicable Functions

Business Operation

Use Cases

Predictive Maintenance

Process Control & Optimization

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

Alpiq, a Swiss energy services provider and electricity producer, was using five separate monitoring tools which reduced productivity, increased costs, and prevented it from achieving end-to-end visibility. As part of a company-wide cloud migration initiative, the team also needed to migrate from its Tibco on-premises integration platform to the cloud-based MuleSoft platform and enable MuleSoft monitoring within the Datadog environment. Without proper visibility into its integration platform’s performance, Alpiq’s team would struggle to promptly integrate apps and troubleshoot issues, potentially impacting essential functions like trading and power plant operations.

About Customer

Alpiq is a Swiss energy services provider and electricity producer. The company specializes in trading and power production and has been generating climate-friendly and sustainable electricity from carbon-free Swiss hydropower for more than a hundred years. Today, Alpiq uses digital tools to optimize electricity generation and consumption as well as energy flow between producers, prosumers, and consumers to stabilize the electricity grids. Amine Ajil, Head of Integrations, leads a small team of five responsible for Alpiq’s integration platform and API implementation. The company is working to become a cloud-first company as part of its overall mission to improve agility and user experience.

Solution

Alpiq adopted Datadog as its company-wide observability platform as part of a broader cloud migration and tool consolidation strategy. Ajil discovered the Datadog Marketplace, a collection of integrations, apps, software licenses, and professional services that allow customers to gain even more visibility into their stack and improve workflows. One such offering was the Datadog Mule® Integration built by IO Connect Services, a Datadog Technology Partner who specializes in providing information technology consultancy services with technologies like MuleSoft, AWS, and Salesforce Commerce Cloud. The setup process was straightforward and the IO Connect Services team was readily available when he had questions. Using the Datadog APM connector inside the Mule applications, Ajil uses a drag and drop interface to build a flow for what type of information he wants to send into the Datadog platform, which allows API logs to populate directly in Datadog APM’s Traces tab.

Impact #1	Alpiq was able to maximize visibility into the Anypoint platform by MuleSoft.
Impact #2	The team can now set up monitors to alert them to issues with different services.
Impact #3	They can then seamlessly pivot between APM and Log Management to identify and troubleshoot issues in one unified platform.

Impact #1

Alpiq was able to maximize visibility into the Anypoint platform by MuleSoft.

Impact #2

The team can now set up monitors to alert them to issues with different services.

Impact #3

They can then seamlessly pivot between APM and Log Management to identify and troubleshoot issues in one unified platform.

Benefit #1	Reduced Mean Time To Detection (MTTD) by 25 to 30 percent.
Benefit #2	Consolidated from 5 monitoring tools to just 1.

Benefit #1

Reduced Mean Time To Detection (MTTD) by 25 to 30 percent.

Benefit #2

Consolidated from 5 monitoring tools to just 1.

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Overview

Alpiq streamlines MuleSoft monitoring with the Datadog Marketplace

Operational Impact

Quantitative Benefit