IBM Case Studies Allstate enhances and streamlines human resource management with SuccessFactors and IBM

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	Allstate enhances and streamlines human resource management with SuccessFactors and IBM IBM

Allstate enhances and streamlines human resource management with SuccessFactors and IBM

IBM

Technology Category	Platform as a Service (PaaS) - Application Development Platforms Platform as a Service (PaaS) - Data Management Platforms
Applicable Functions	Human Resources
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	Allstate Insurance Company was facing challenges with its existing human resources applications. The extensive customization of the software had resulted in powerful functionality, but it was not user-friendly and introducing new functionality was time-consuming and often cost-prohibitive. The company wanted to enable the newest talent management solutions, at a more rapid pace, and keep operational costs low. The challenge was to deploy a new solution successfully and gain all the benefits of cloud-based solutions while ensuring that Allstate continued to retain a single integrated system of record. Read More
About Customer	The Allstate Corporation of Northbrook, IL, is the largest publicly held personal lines property and casualty insurer in the U.S. Allstate was founded in 1931 and became a publicly traded company in 1993, listed on the New York Stock Exchange. In 2013, Allstate achieved revenues of USD 34.5 billion and had USD 123.5 billion in total assets. In 2014, Allstate was number 92 on the Fortune 500 list of largest companies in America, with four operations centers, and 14 regional offices in the US, Canada, UK and India. The company encompasses more than 39,000 employees and 11,000, agencies totaling 70,000 professionals. Read More
Solution	Allstate chose SuccessFactors, an SAP company. The cloud solution offers comprehensive, intuitive and integrated talent management capabilities, with regular quarterly upgrades, updates to support global compliance, and new features at very low per-user costs. Working with IBM® Global Business Services®, Allstate has integrated SuccessFactors with on-premise SAP ERP systems, operating a hybrid cloud HCM environment. IBM Global Business Services was tasked with designing the interfaces and business processes, working closely with the SuccessFactors implementation partner 3D Results. IBM provided subject matter expertise for the SAP solutions, business process consultancy and technical expertise and integration. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Application Development Platforms

Platform as a Service (PaaS) - Data Management Platforms

Applicable Functions

Human Resources

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

Allstate Insurance Company was facing challenges with its existing human resources applications. The extensive customization of the software had resulted in powerful functionality, but it was not user-friendly and introducing new functionality was time-consuming and often cost-prohibitive. The company wanted to enable the newest talent management solutions, at a more rapid pace, and keep operational costs low. The challenge was to deploy a new solution successfully and gain all the benefits of cloud-based solutions while ensuring that Allstate continued to retain a single integrated system of record.

About Customer

The Allstate Corporation of Northbrook, IL, is the largest publicly held personal lines property and casualty insurer in the U.S. Allstate was founded in 1931 and became a publicly traded company in 1993, listed on the New York Stock Exchange. In 2013, Allstate achieved revenues of USD 34.5 billion and had USD 123.5 billion in total assets. In 2014, Allstate was number 92 on the Fortune 500 list of largest companies in America, with four operations centers, and 14 regional offices in the US, Canada, UK and India. The company encompasses more than 39,000 employees and 11,000, agencies totaling 70,000 professionals.

Solution

Allstate chose SuccessFactors, an SAP company. The cloud solution offers comprehensive, intuitive and integrated talent management capabilities, with regular quarterly upgrades, updates to support global compliance, and new features at very low per-user costs. Working with IBM® Global Business Services®, Allstate has integrated SuccessFactors with on-premise SAP ERP systems, operating a hybrid cloud HCM environment. IBM Global Business Services was tasked with designing the interfaces and business processes, working closely with the SuccessFactors implementation partner 3D Results. IBM provided subject matter expertise for the SAP solutions, business process consultancy and technical expertise and integration.

Impact #1	Friendly, modern applications help HR staff and leaders easily manage the Allstate global workforce effectively
Impact #2	Information-sharing across functional areas reduces the time and effort to complete tasks
Impact #3	Establishing HR services in new locations is faster, and carries a lower per-user cost

Impact #1

Friendly, modern applications help HR staff and leaders easily manage the Allstate global workforce effectively

Impact #2

Information-sharing across functional areas reduces the time and effort to complete tasks

Impact #3

Establishing HR services in new locations is faster, and carries a lower per-user cost

Benefit #1	Technical tasks cut by up to 60 percent
Benefit #2	Savings allow Allstate to re-invest 20-30 percent of the IT budget
Benefit #3	About 20 percent cut in annual expenses after five years

Benefit #1

Technical tasks cut by up to 60 percent

Benefit #2

Savings allow Allstate to re-invest 20-30 percent of the IT budget

Benefit #3

About 20 percent cut in annual expenses after five years

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Overview

Allstate enhances and streamlines human resource management with SuccessFactors and IBM

Operational Impact

Quantitative Benefit