LogicMonitor Case Studies Alfun Boosts Operational Efficiency with IoT

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	Alfun Boosts Operational Efficiency with IoT LogicMonitor

Alfun Boosts Operational Efficiency with IoT

LogicMonitor

Technology Category	Application Infrastructure & Middleware - Data Visualization
Use Cases	Behavior & Emotion Tracking Leakage & Flood Monitoring
Challenge	Alfun, a France-based Managed Service Provider (MSP), aimed to expand its customer base by over 50% annually and migrate a higher number of customer workloads to Azure. However, their previous monitoring solution for both on-premises and Azure resources was inefficient, taking up to a week to onboard new customers. The solution also lacked dashboard visualization for key technologies, which was a significant drawback. Alfun had attempted to create dashboards in the past, but the initiative was abandoned due to the high manual effort and complexity involved. Read More
About Customer	Alfun is a Managed Service Provider (MSP) based in France. They offer a range of services including managed services, cloud solutions, adoption and change management, Azure migration consultancy, and Backup as a Service. Alfun's primary business objectives from an MSP perspective were to expand their customer base by more than 50% per year and to migrate an increased number of customer workloads to Azure. They were facing challenges with their previous monitoring solution, which was time-consuming and lacked efficient dashboard visualization for key technologies. Read More
Solution	Alfun adopted LogicMonitor’s agentless solution, which enabled the team to rapidly onboard new customers’ hybrid environments, covering all key technologies. This solution facilitated a more proactive monitoring approach and meaningful alerting. With LogicMonitor, Alfun significantly improved their ability to display and communicate data through dashboards for Azure, SQL, Veeam, Hyper V, NetApp, and iDrac. These dashboards covered both internal services and those monitored for customers, providing a comprehensive view of all operations. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Visualization

Use Cases

Behavior & Emotion Tracking

Leakage & Flood Monitoring

Challenge

Alfun, a France-based Managed Service Provider (MSP), aimed to expand its customer base by over 50% annually and migrate a higher number of customer workloads to Azure. However, their previous monitoring solution for both on-premises and Azure resources was inefficient, taking up to a week to onboard new customers. The solution also lacked dashboard visualization for key technologies, which was a significant drawback. Alfun had attempted to create dashboards in the past, but the initiative was abandoned due to the high manual effort and complexity involved.

About Customer

Alfun is a Managed Service Provider (MSP) based in France. They offer a range of services including managed services, cloud solutions, adoption and change management, Azure migration consultancy, and Backup as a Service. Alfun's primary business objectives from an MSP perspective were to expand their customer base by more than 50% per year and to migrate an increased number of customer workloads to Azure. They were facing challenges with their previous monitoring solution, which was time-consuming and lacked efficient dashboard visualization for key technologies.

Solution

Alfun adopted LogicMonitor’s agentless solution, which enabled the team to rapidly onboard new customers’ hybrid environments, covering all key technologies. This solution facilitated a more proactive monitoring approach and meaningful alerting. With LogicMonitor, Alfun significantly improved their ability to display and communicate data through dashboards for Azure, SQL, Veeam, Hyper V, NetApp, and iDrac. These dashboards covered both internal services and those monitored for customers, providing a comprehensive view of all operations.

Impact #1	With the implementation of LogicMonitor’s solution, Alfun has seen a significant improvement in their operational efficiency. They are now able to onboard new customers in approximately 1 hour, a drastic reduction from the previous week-long process. This rapid onboarding process, combined with the ability to provide monitoring and visualization into all key technologies related to customer environments and other services, has greatly enhanced Alfun's ability to meet their ambitious growth goals. Furthermore, the improved dashboard visualization has facilitated better communication and data display, contributing to a more proactive monitoring approach.

Impact #1

With the implementation of LogicMonitor’s solution, Alfun has seen a significant improvement in their operational efficiency. They are now able to onboard new customers in approximately 1 hour, a drastic reduction from the previous week-long process. This rapid onboarding process, combined with the ability to provide monitoring and visualization into all key technologies related to customer environments and other services, has greatly enhanced Alfun's ability to meet their ambitious growth goals. Furthermore, the improved dashboard visualization has facilitated better communication and data display, contributing to a more proactive monitoring approach.

Benefit #1	Reduced customer onboarding time from a week to approximately 1 hour
Benefit #2	Enabled the company to meet its growth goals of over 50% customer growth per year
Benefit #3	Significantly increased operational efficiency

Benefit #1

Reduced customer onboarding time from a week to approximately 1 hour

Benefit #2

Enabled the company to meet its growth goals of over 50% customer growth per year

Benefit #3

Significantly increased operational efficiency

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Overview

Alfun Boosts Operational Efficiency with IoT

Operational Impact

Quantitative Benefit