Case Studies Alere: Consistent data makes for insightful conversations during merger
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Alere: Consistent data makes for insightful conversations during merger

Analytics & Modeling - Predictive Analytics
Application Infrastructure & Middleware - Data Visualization
Healthcare & Hospitals
Human Resources
Data Science Services
System Integration
As with many organizations, Alere did not have a consolidated data source that could tell them where they had overall turnover, where they specifically had new hire turnover, nor how many of their highest contributors were leaving the organization. Furthermore, the Company did not have sufficient information to determine expenditures on getting replacement talent. Additionally, as with many forward-thinking organizations, Alere wanted to upskill the HR community to be more analytical.
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When you really need an answer – fast – toss out the crystal ball and bring in Alere. Alere is a world leader in rapid diagnostics at the point of care, with a focus on cardio metabolic disease, infectious disease, and toxicology. Operating in over 40 countries globally, in 2016 they delivered more than one billion tests to healthcare professionals and patients around the world. Alere delivers reliable and actionable information through innovative rapid diagnostic tests, resulting in better clinical and economic healthcare outcomes globally. Alere was recently acquired by Abbott in 2017.
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After looking at several tools to help meet these challenges, they chose Visier as the quickest route to get value. According to Paul Lugg, HR Technical Solutions, “we liked it because of the cool visuals and the ability to take data from multiple sources.” Further, “Visier had so much experience in building metrics and the underlying definitions. If we had asked our HR leadership team what are their top five metrics, it would have taken us a year to achieve agreement.” Alere first trained its analytics team, followed by senior HR business partners, and then more intensively trained its power users, resulting in over 100 users currently. For the past year, the group has bi-monthly meetings to learn Visier analytics and to convey the value of upskilling HR. All are becoming more skilled at using data and analytics and “everyone is blown away by Visier and see the content and visuals as being very powerful.”
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The HR Business Partners (HRBP) are beginning to bring Visier to the business. They all use standard slide presentations to provide an organization overview that includes headcount, retention, first year retention, etc. Each business partner can use this to review their areas. One Vice President of Sales asked his HRBP to share the iPad presentation for his own use as he was excited by what he saw.
The value of Visier is not just the “wow factor.” Visier has driven improved data quality by making data visible and presentable. Alere now has consistent definitions for metrics such as first year voluntary turnover and why it is important to consistently use trailing twelve-month turnover.
HRBPs are having conversations with their leaders using dashboards to understand where they are now with turnover and all can have consistent conversations using common metric definitions. They are looking at internal fill rate and answering questions such as what is a good percentage to target for Alere? Is 45% a healthy target, for example. These conversations were never possible before. The VP of HR now knows the cost of a 1% change in attrition, another conversation not possible before.
Delivered more than one billion tests in 2016.
Over 100 users currently trained in Visier.
1% change in attrition equates to a quarter million dollars.
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