Resco
Case Studies
Alectris saves more than 65,000 minutes yearly after implementing Resco Mobile CRM for Dynamics 365
Overview
Alectris saves more than 65,000 minutes yearly after implementing Resco Mobile CRM for Dynamics 365Resco |
Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Remote Monitoring & Control Systems | |
Field Services Maintenance | |
Predictive Maintenance Remote Asset Management | |
Software Design & Engineering Services System Integration | |
Operational Impact
Enormous time savings: Over the previous 12 months, the company’s team has completed more than 6600 work orders globally. Thanks to Resco, completing a work order currently takes around 5 minutes. | |
Higher efficiency thanks to centralization: Alectris’ activities are geographically distributed in different countries and regions within each country, so information exchange and reporting are a huge challenge. Resco has enabled the company to standardize its operations and collaboration between field personnel and the back office and become much more efficient. | |
24/7 access to valuable historical data: It often happens that a technician needs to look up historical information or past activities. Especially with older data, this can take up a lot of time. Resco allows Alectris to look up and track historical information with ease and accuracy, and even draw valuable statistics from it. | |
Quantitative Benefit
The time savings from last year add up to 66,000 minutes, which is 1.5 months! | |