Case Studies Alarm.com uses Control Center to efficiently scale to millions of users worldwide

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	Alarm.com uses Control Center to efficiently scale to millions of users worldwide

Alarm.com uses Control Center to efficiently scale to millions of users worldwide

Technology Category	Analytics & Modeling - Real Time Analytics Networks & Connectivity - Cellular Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries	Security & Public Safety Telecommunications
Applicable Functions	Business Operation Facility Management
Use Cases	Fleet Management Predictive Maintenance Remote Asset Management
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	Alarm.com, a pioneer in cellular communications for smart home services, operates one of the largest cellular-based M2M platforms in the world. The company needed to efficiently manage deployed solutions to meet rigorous reliability standards for home security and customer expectations. Additionally, they required unique visibility into connectivity costs to optimize rate plans and manage business growth cost-effectively. The challenge was to rapidly scale operations by leveraging partnerships with network service providers worldwide, enabling quick turnkey deployments in new markets. Read More
About Customer	Alarm.com is a leading provider of smart home security services, known for its pioneering work in cellular communications. The company operates one of the largest cellular-based M2M platforms globally, offering reliable and efficient smart home solutions. Alarm.com focuses on delivering high standards of home security and customer satisfaction. By leveraging advanced technologies and strategic partnerships, the company aims to provide seamless and cost-effective services to millions of users worldwide. Their commitment to innovation and reliability has positioned them as a key player in the smart home security industry. Read More
Solution	Alarm.com implemented Cisco Jasper's Control Center to manage their deployed solutions efficiently. Control Center provided real-time monitoring and remote diagnostics, enabling Alarm.com to quickly identify and resolve issues. The platform also offered unique visibility into connectivity costs, helping the company optimize rate plans and reduce operational expenses. By leveraging Cisco Jasper's global network partnerships, Alarm.com could rapidly scale operations and enter new markets within minutes. This agility allowed them to launch turnkey deployments and meet the high reliability standards expected by their customers. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Networks & Connectivity - Cellular

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Industries

Security & Public Safety

Telecommunications

Applicable Functions

Business Operation

Facility Management

Use Cases

Fleet Management

Predictive Maintenance

Remote Asset Management

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

Alarm.com, a pioneer in cellular communications for smart home services, operates one of the largest cellular-based M2M platforms in the world. The company needed to efficiently manage deployed solutions to meet rigorous reliability standards for home security and customer expectations. Additionally, they required unique visibility into connectivity costs to optimize rate plans and manage business growth cost-effectively. The challenge was to rapidly scale operations by leveraging partnerships with network service providers worldwide, enabling quick turnkey deployments in new markets.

About Customer

Alarm.com is a leading provider of smart home security services, known for its pioneering work in cellular communications. The company operates one of the largest cellular-based M2M platforms globally, offering reliable and efficient smart home solutions. Alarm.com focuses on delivering high standards of home security and customer satisfaction. By leveraging advanced technologies and strategic partnerships, the company aims to provide seamless and cost-effective services to millions of users worldwide. Their commitment to innovation and reliability has positioned them as a key player in the smart home security industry.

Solution

Alarm.com implemented Cisco Jasper's Control Center to manage their deployed solutions efficiently. Control Center provided real-time monitoring and remote diagnostics, enabling Alarm.com to quickly identify and resolve issues. The platform also offered unique visibility into connectivity costs, helping the company optimize rate plans and reduce operational expenses. By leveraging Cisco Jasper's global network partnerships, Alarm.com could rapidly scale operations and enter new markets within minutes. This agility allowed them to launch turnkey deployments and meet the high reliability standards expected by their customers.

Impact #1	Alarm.com achieved faster time to market by using automated connectivity management to quickly deploy new devices.
Impact #2	The company ensured the highest reliability through real-time monitoring and remote diagnostics, allowing rapid issue identification and resolution.
Impact #3	With Cisco Jasper's global network partnerships, Alarm.com seamlessly scaled operations and entered new markets efficiently.

Impact #1

Alarm.com achieved faster time to market by using automated connectivity management to quickly deploy new devices.

Impact #2

The company ensured the highest reliability through real-time monitoring and remote diagnostics, allowing rapid issue identification and resolution.

Impact #3

With Cisco Jasper's global network partnerships, Alarm.com seamlessly scaled operations and entered new markets efficiently.

Benefit #1	Alarm.com can launch turnkey deployments in new markets in as little as 15 minutes.
Benefit #2	The company reduces operational expenses (OpEx) by optimizing rate plans and tracking data usage.

Benefit #1

Alarm.com can launch turnkey deployments in new markets in as little as 15 minutes.

Benefit #2

The company reduces operational expenses (OpEx) by optimizing rate plans and tracking data usage.

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Overview

Alarm.com uses Control Center to efficiently scale to millions of users worldwide

Operational Impact

Quantitative Benefit