Microsoft Azure (Microsoft) Case Studies Airbus Innovates with Azure Cognitive Services for Enhanced Pilot Training and Aircraft Maintenance

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	Airbus Innovates with Azure Cognitive Services for Enhanced Pilot Training and Aircraft Maintenance Microsoft Azure (Microsoft)

Airbus Innovates with Azure Cognitive Services for Enhanced Pilot Training and Aircraft Maintenance

Microsoft Azure (Microsoft)

Technology Category	Infrastructure as a Service (IaaS) - Public Cloud Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Aerospace Education
Applicable Functions	Maintenance Product Research & Development
Use Cases	Chatbots Virtual Training
Services	Cloud Planning, Design & Implementation Services Training
Challenge	Airbus, a leading producer of aircraft and helicopters, was facing challenges in meeting the needs of its aerospace and defense customers due to complex and cutting-edge solutions. The company had to comply with highly restrictive regulations that precluded the use of public clouds, especially for its military and government sector customers. Additionally, many countries have strict data nationalization rules that also required a non-public option. Another challenge was the increasing complexity of aircraft, which escalated the volume of pilot training material to more than 6,000 pages of technical information. Pilots had to master all this during intensive multiple-week courses and recall it accurately for as long as they were certified for that aircraft. Read More
About Customer	Airbus is a pioneer in the aerospace industry with over 50 years of innovation. The company is a leading producer of aircraft and helicopters for both commercial and military customers, plus launch vehicles and satellites. It also delivers navigation, secure communication, data services, and other solutions to its global customers. Airbus is known for pushing technical boundaries to help make a better-connected, safer, and more prosperous world. The company is based in Germany and is a corporate-sized organization with over 10,000 employees. Read More
Solution	Airbus turned to Microsoft Azure technologies, particularly Azure Cognitive Services, to build its restricted cloud while maintaining compliance with data sovereignty regulations. To address the challenge of pilot training, Airbus created a pilot training chatbot that supports trainee pilots to self-guide through the material. The chatbot was deployed as a mobile website, accessible on mobile devices for fast answers to spoken questions. For military aircraft, Airbus deployed speech containers via Cognitive Services on its own Kubernetes cluster, part of its restricted cloud. To manage the complexity of military aircraft flight operations, Airbus deployed Anomaly Detector, part of Cognitive Services, to gather and analyze telemetry data. The company also plans to use translation APIs in Cognitive Services to overcome language barriers between countries using Airbus systems. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Public Cloud

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Aerospace

Education

Applicable Functions

Maintenance

Product Research & Development

Use Cases

Chatbots

Virtual Training

Services

Cloud Planning, Design & Implementation Services

Training

Challenge

Airbus, a leading producer of aircraft and helicopters, was facing challenges in meeting the needs of its aerospace and defense customers due to complex and cutting-edge solutions. The company had to comply with highly restrictive regulations that precluded the use of public clouds, especially for its military and government sector customers. Additionally, many countries have strict data nationalization rules that also required a non-public option. Another challenge was the increasing complexity of aircraft, which escalated the volume of pilot training material to more than 6,000 pages of technical information. Pilots had to master all this during intensive multiple-week courses and recall it accurately for as long as they were certified for that aircraft.

About Customer

Airbus is a pioneer in the aerospace industry with over 50 years of innovation. The company is a leading producer of aircraft and helicopters for both commercial and military customers, plus launch vehicles and satellites. It also delivers navigation, secure communication, data services, and other solutions to its global customers. Airbus is known for pushing technical boundaries to help make a better-connected, safer, and more prosperous world. The company is based in Germany and is a corporate-sized organization with over 10,000 employees.

Solution

Airbus turned to Microsoft Azure technologies, particularly Azure Cognitive Services, to build its restricted cloud while maintaining compliance with data sovereignty regulations. To address the challenge of pilot training, Airbus created a pilot training chatbot that supports trainee pilots to self-guide through the material. The chatbot was deployed as a mobile website, accessible on mobile devices for fast answers to spoken questions. For military aircraft, Airbus deployed speech containers via Cognitive Services on its own Kubernetes cluster, part of its restricted cloud. To manage the complexity of military aircraft flight operations, Airbus deployed Anomaly Detector, part of Cognitive Services, to gather and analyze telemetry data. The company also plans to use translation APIs in Cognitive Services to overcome language barriers between countries using Airbus systems.

Impact #1	The use of Azure Cognitive Services has allowed Airbus to innovate and meet the needs of its customers more effectively. The creation of a pilot training chatbot has made training easier and faster for pilots, reducing the need for them to carry thousands of sheets of paper around. The deployment of Anomaly Detector has helped Airbus better understand the health and condition of aircraft and foresee and fix potential problems before they occur. The company has also been able to maintain compliance with strict regulations while providing cutting-edge solutions. The use of Microsoft's solutions has allowed Airbus to focus on innovating, rather than on infrastructure.

Impact #1

The use of Azure Cognitive Services has allowed Airbus to innovate and meet the needs of its customers more effectively. The creation of a pilot training chatbot has made training easier and faster for pilots, reducing the need for them to carry thousands of sheets of paper around. The deployment of Anomaly Detector has helped Airbus better understand the health and condition of aircraft and foresee and fix potential problems before they occur. The company has also been able to maintain compliance with strict regulations while providing cutting-edge solutions. The use of Microsoft's solutions has allowed Airbus to focus on innovating, rather than on infrastructure.

Benefit #1	Accelerated time to market due to the use of Azure AI solutions.
Benefit #2	Reduced volume of pilot training material from over 6,000 pages to a manageable size with the help of a chatbot.
Benefit #3	Saved up to three months on development for smaller use cases with Anomaly Detector.

Benefit #1

Accelerated time to market due to the use of Azure AI solutions.

Benefit #2

Reduced volume of pilot training material from over 6,000 pages to a manageable size with the help of a chatbot.

Benefit #3

Saved up to three months on development for smaller use cases with Anomaly Detector.

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Overview

Airbus Innovates with Azure Cognitive Services for Enhanced Pilot Training and Aircraft Maintenance

Operational Impact

Quantitative Benefit