Stream
Case Studies
AI-Powered Auto Moderation Reduces In-App Phishing Attempts & Harmful Content by 90% for Sports Card Marketplace CollX
Overview
AI-Powered Auto Moderation Reduces In-App Phishing Attempts & Harmful Content by 90% for Sports Card Marketplace CollXStream |
Platform as a Service (PaaS) - Application Development Platforms | |
Automotive | |
Onsite Human Safety Management Smart Campus | |
System Integration | |
Operational Impact
The implementation of Stream's Auto Moderation has significantly improved the safety and user experience of CollX. The AI-powered tool has enabled CollX to take a proactive approach to moderating the platform, stopping dangerous content in its tracks before any harm occurs. The tool has also reduced the administrative moderation load, freeing up valuable time for the Director of Operations. Furthermore, the tool has been effective in identifying and blocking malicious users, reducing the number of phishing attempts and harmful content in the app by 90%. The tool has also been successful in preventing good-intending users from being blocked or banned due to the contextual understanding of flagged words or phrases. | |
Quantitative Benefit
90% reduction in phishing attempts and harmful content in the app | |
Significant time savings due to reduced manual review workload | |
No email complaints received in months after implementing Auto Moderation | |