Zscaler Case Studies Agility in Motion: DB Schenker's Cloud Commitment Facilitates Remote Access for Global Workforce

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	Agility in Motion: DB Schenker's Cloud Commitment Facilitates Remote Access for Global Workforce Zscaler

Agility in Motion: DB Schenker's Cloud Commitment Facilitates Remote Access for Global Workforce

Zscaler

Technology Category	Networks & Connectivity - 5G Sensors - Environmental Sensors
Applicable Industries	Cement Transportation
Applicable Functions	Logistics & Transportation
Use Cases	Personnel Tracking & Monitoring Vehicle-to-Infrastructure
Services	Cloud Planning, Design & Implementation Services Hardware Design & Engineering Services
Challenge	DB Schenker, a global logistics and freight-forwarding company, faced a significant challenge when the coronavirus outbreak began. The company had to quickly enable the majority of its 76,000+ workforce to work remotely, ensuring their safety while maintaining business continuity. The company's operations span over 80 countries and 1400+ locations, making the task even more complex. The immediate concern was how to facilitate remote access for its employees, particularly those affected by the outbreak in China. The company's existing IT infrastructure and legacy network architecture were not equipped to handle such a massive shift to remote work. Read More
About Customer	DB Schenker is a multinational logistics company based in Essen, Germany. It is one of the world's leading logistics and freight-forwarding companies, providing contracted transport services over land, sea, and air. The company operates in more than 80 countries and employs over 76,000 workers in 1400+ locations. DB Schenker's business operations are truly global, requiring the company to cross borders and ship goods from one location to another, regardless of the country or cost. The company's IT infrastructure team manages systems and solutions for its vast global workforce. Read More
Solution	DB Schenker had already begun initiatives to migrate workflows, resources, and applications to the cloud, which proved to be a significant advantage in addressing this challenge. The company's secure cloud transformation began in 2017 with the investment in Zscaler Internet Access (ZIA) to secure local internet breakouts for its employees' internet egress. This was part of a larger program called 'Global Workplace Management,' which prioritized cloud-based solutions and SaaS use. In response to the COVID-19 crisis, DB Schenker quickly deployed Zscaler Private Access (ZPA) for its employees, starting with those in China. Over two-and-a-half weeks, DB Schenker rolled out ZPA to its broader workforce, ensuring business continuity. Read More Log in to view content
Contents

Technology Category

Networks & Connectivity - 5G

Sensors - Environmental Sensors

Applicable Industries

Cement

Transportation

Applicable Functions

Logistics & Transportation

Use Cases

Personnel Tracking & Monitoring

Vehicle-to-Infrastructure

Services

Cloud Planning, Design & Implementation Services

Hardware Design & Engineering Services

Challenge

DB Schenker, a global logistics and freight-forwarding company, faced a significant challenge when the coronavirus outbreak began. The company had to quickly enable the majority of its 76,000+ workforce to work remotely, ensuring their safety while maintaining business continuity. The company's operations span over 80 countries and 1400+ locations, making the task even more complex. The immediate concern was how to facilitate remote access for its employees, particularly those affected by the outbreak in China. The company's existing IT infrastructure and legacy network architecture were not equipped to handle such a massive shift to remote work.

About Customer

DB Schenker is a multinational logistics company based in Essen, Germany. It is one of the world's leading logistics and freight-forwarding companies, providing contracted transport services over land, sea, and air. The company operates in more than 80 countries and employs over 76,000 workers in 1400+ locations. DB Schenker's business operations are truly global, requiring the company to cross borders and ship goods from one location to another, regardless of the country or cost. The company's IT infrastructure team manages systems and solutions for its vast global workforce.

Solution

DB Schenker had already begun initiatives to migrate workflows, resources, and applications to the cloud, which proved to be a significant advantage in addressing this challenge. The company's secure cloud transformation began in 2017 with the investment in Zscaler Internet Access (ZIA) to secure local internet breakouts for its employees' internet egress. This was part of a larger program called 'Global Workplace Management,' which prioritized cloud-based solutions and SaaS use. In response to the COVID-19 crisis, DB Schenker quickly deployed Zscaler Private Access (ZPA) for its employees, starting with those in China. Over two-and-a-half weeks, DB Schenker rolled out ZPA to its broader workforce, ensuring business continuity.

Impact #1	The rapid deployment of ZPA and the shift to remote work went smoothly, with minimal impact on business continuity. The company's prior commitment to cloud-based solutions and the 'Global Workplace Management' program laid the groundwork for this successful transition. The feedback from employees has been overwhelmingly positive, with many stating they do not want to return to a traditional VPN connection. The company's new operational agility, facilitated by ZPA, is seen as a potential competitive advantage in the future. The crisis communication plan, which included establishing a task force, leveraging collaboration tools, performing daily status checks, ensuring accountability, building communication channels, and continuous improvement, was also instrumental in guiding DB Schenker through the crisis.

Impact #1

The rapid deployment of ZPA and the shift to remote work went smoothly, with minimal impact on business continuity. The company's prior commitment to cloud-based solutions and the 'Global Workplace Management' program laid the groundwork for this successful transition. The feedback from employees has been overwhelmingly positive, with many stating they do not want to return to a traditional VPN connection. The company's new operational agility, facilitated by ZPA, is seen as a potential competitive advantage in the future. The crisis communication plan, which included establishing a task force, leveraging collaboration tools, performing daily status checks, ensuring accountability, building communication channels, and continuous improvement, was also instrumental in guiding DB Schenker through the crisis.

Benefit #1	DB Schenker was able to quickly deploy ZPA to its 76,000+ employees in over 1400 locations.
Benefit #2	The company successfully completed a four-day ZPA pilot test phase in early February 2020.
Benefit #3	Over two-and-a-half weeks, DB Schenker rolled out ZPA to its broader workforce.

Benefit #1

DB Schenker was able to quickly deploy ZPA to its 76,000+ employees in over 1400 locations.

Benefit #2

The company successfully completed a four-day ZPA pilot test phase in early February 2020.

Benefit #3

Over two-and-a-half weeks, DB Schenker rolled out ZPA to its broader workforce.

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Overview

Agility in Motion: DB Schenker's Cloud Commitment Facilitates Remote Access for Global Workforce

Operational Impact

Quantitative Benefit