NETSCOUT
Case Studies
Agency Solves Two-Month-Old Problem in 2 Minutes with nGeniusONE
Overview
Agency Solves Two-Month-Old Problem in 2 Minutes with nGeniusONENETSCOUT |
Application Infrastructure & Middleware - Data Exchange & Integration | |
Business Operation | |
System Integration Training | |
Operational Impact
Quick time to value with rapid configuration and discovery to solve 2 month-old UC&C issue in 2 minutes | |
Extending value of their investment in nGeniusONE that transcends agency’s NPM RFP scope to provide an APM solution as well | |
Shortened MTTR - nGeniusONE Reduces Agency Voice Troubleshooting from 2 Months to 2 Minutes | |
Quantitative Benefit
Reduced mean-time-to-repair cycles | |