Overview
Adventures' Efficiency Boost through Process Integration and AutomationPipefy |
Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Middleware, SDKs & Libraries | |
E-Commerce Finance & Insurance | |
Human Resources Procurement | |
Leasing Finance Automation Process Control & Optimization | |
System Integration Testing & Certification | |
Adventures is a Latin American company that builds and scales its own brands in partnership with celebrities. The company is creating an extensive brand ecosystem of creative, influence, e-commerce, and technology products and services across the consumer journey. As a company that values creativity, Adventures faced the challenge of standardizing its processes without limiting the creativity and independence of its teams. In 2021, the company began to expand rapidly, leading to an increase in customers and accounts to be managed. This expansion prompted the company to focus on improving the efficiency of its operations. Read More | |
Operational Impact
The implementation of Pipefy brought significant improvements to Adventures' operations. The company was able to centralize all request forms in a single place on the company’s intranet, bringing much more organization to processes. This allowed each team to start controlling the SLA of their processes, which was not possible before due to the disorganized nature of request reception. The Finance team was able to gather the documentation and the history of requests into one place, which was among the most important gains in this period. The IT team also noticed a significant improvement in the quality of work. Despite these improvements, Adventures continues to seek further efficiency, with plans to automate more processes in the HR team, reduce the SLA to 8 hours in the IT team, and achieve integration between Pipefy and Netsuite in the Finance team. | |
Quantitative Benefit
23 active processes managed at Pipefy, with the number still increasing. | |
Saved an average of 1,700 hours per month through automation. | |
Reduced the average SLA from 48 hours to 16 hours in the IT department. | |