Advance Auto Parts Turns to JDA to Increase Product Availability — Leading to Both Revenue and Service Gains

Advance Auto Parts, a leading automotive aftermarket retailer, was facing a shift in its retail segment from do-it-yourself consumers to do-it-for-me commercial customers. This shift placed added pressure on Advance to ensure immediate product availability. The company was already using JDA Software’s solutions for space and category management, as well as replenishment, to manage its nationwide supply chain when it decided to embark on a supply chain transformation project. In 2010, Advance made a strategic decision to expand the role of these solutions, add physical supply chain infrastructure, and incorporate new technology solutions and business processes to optimize its warehouse, workforce, execution and performance management. To increase service and availability over a large geographic area, Advance decided to retrofit its existing distribution centers (DCs), while also constructing a new 550,000 square-foot facility that would provide daily replenishments to stores in a targeted rollout region.

Advance Auto Parts is a leading automotive aftermarket retailer of parts, accessories, batteries and maintenance items. The company serves both the do-it-yourself consumer and professional installer. With more than 3,900 stores across the United States, Advance serves these locations via a strategic network of distribution centers (DCs) focused on delivering excellent service. In recent years, Advance’s retail segment has shifted from do-it-yourself consumers to do-it-for-me commercial customers, placing added pressure on Advance to ensure immediate product availability. The company was already using JDA Software’s solutions for space and category management, as well as replenishment, to manage its nationwide supply chain when it decided to embark on a supply chain transformation project.