Case Studies ADT Helps Protect Workforce with Comprehensive Email Defense

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	ADT Helps Protect Workforce with Comprehensive Email Defense

ADT Helps Protect Workforce with Comprehensive Email Defense

Technology Category	Application Infrastructure & Middleware - API Integration & Management
Applicable Industries	Consumer Goods
Applicable Functions	Business Operation
Services	System Integration
Challenge	ADT faced a dynamic threat landscape with various forms of email attacks such as order fraud, invoice fraud, and business email compromise. The vast supply chain created numerous opportunities for vendor email compromise attacks. The volume of attacks made it difficult for the IT team to identify trends and areas for security improvement. Additionally, the security team spent a significant amount of time on manual threat review and remediation, leaving less time for proactive security awareness training. Read More
About Customer	ADT is a leading brand in smart home security, providing security, automation, and monitoring technology to over 6 million residential, small business, and commercial customers. The company is committed to ensuring the safety and security of its customers and employees. ADT's CISO, Ryan Fritts, emphasizes the importance of protecting employees from advanced email attacks in today's dynamic threat landscape. The company is headquartered in Boca Raton, Florida, and has a large workforce that requires robust security measures to safeguard against various cyber threats. Read More
Solution	ADT implemented Abnormal, an advanced security solution that integrates seamlessly with Microsoft 365. The quick deployment via API allowed ADT to integrate Abnormal and see results in less than an hour. The solution provided real-time visibility into attacks bypassing traditional defenses, enabling ADT to identify threat trends and block them from employee inboxes. Abnormal's scalability ensured consistent quality of protection across the entire organization, from a single employee to the entire workforce of 28,000. This allowed ADT to focus on proactive security measures and awareness training. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Applicable Industries

Consumer Goods

Applicable Functions

Business Operation

Services

System Integration

Challenge

ADT faced a dynamic threat landscape with various forms of email attacks such as order fraud, invoice fraud, and business email compromise. The vast supply chain created numerous opportunities for vendor email compromise attacks. The volume of attacks made it difficult for the IT team to identify trends and areas for security improvement. Additionally, the security team spent a significant amount of time on manual threat review and remediation, leaving less time for proactive security awareness training.

About Customer

ADT is a leading brand in smart home security, providing security, automation, and monitoring technology to over 6 million residential, small business, and commercial customers. The company is committed to ensuring the safety and security of its customers and employees. ADT's CISO, Ryan Fritts, emphasizes the importance of protecting employees from advanced email attacks in today's dynamic threat landscape. The company is headquartered in Boca Raton, Florida, and has a large workforce that requires robust security measures to safeguard against various cyber threats.

Solution

ADT implemented Abnormal, an advanced security solution that integrates seamlessly with Microsoft 365. The quick deployment via API allowed ADT to integrate Abnormal and see results in less than an hour. The solution provided real-time visibility into attacks bypassing traditional defenses, enabling ADT to identify threat trends and block them from employee inboxes. Abnormal's scalability ensured consistent quality of protection across the entire organization, from a single employee to the entire workforce of 28,000. This allowed ADT to focus on proactive security measures and awareness training.

Impact #1	Hundreds of compromised vendor email accounts were identified, significantly reducing the risk of vendor email compromise attacks.
Impact #2	There was a dramatic reduction in business email compromise and invoice fraud attacks, enhancing overall security.
Impact #3	The security team had more time to develop and implement security awareness training based on trends visible in the Abnormal dashboard.

Impact #1

Hundreds of compromised vendor email accounts were identified, significantly reducing the risk of vendor email compromise attacks.

Impact #2

There was a dramatic reduction in business email compromise and invoice fraud attacks, enhancing overall security.

Impact #3

The security team had more time to develop and implement security awareness training based on trends visible in the Abnormal dashboard.

Benefit #1	Protected over 24,770 mailboxes.
Benefit #2	Immediate realization of value with results seen in less than an hour.

Benefit #1

Protected over 24,770 mailboxes.

Benefit #2

Immediate realization of value with results seen in less than an hour.

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Overview

ADT Helps Protect Workforce with Comprehensive Email Defense

Operational Impact

Quantitative Benefit