DocuWare Case Studies Adams Fairacre Farms Streamlines Invoice Processing with DocuWare
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Adams Fairacre Farms Streamlines Invoice Processing with DocuWare

DocuWare
Application Infrastructure & Middleware - Data Exchange & Integration
Retail
System Integration
Adams Fairacre Farms, a Super Farm Market with four locations in New York’s Hudson Valley, was struggling with inefficient, paper-based processes for invoice processing and price comparison. With over 2,500 invoices being processed weekly by 100 managers across different stores, the lack of transparency and efficiency was a significant challenge. The company needed a digital solution to streamline these processes, improve accuracy, and enhance workflow speed.
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Adams Fairacre Farms is a family-run Super Farm Market with four locations in New York’s Hudson Valley. The company prides itself on providing local, farm stand quality produce. With over 100 managers buying for their individual stores, the company processes over 2,500 invoices a week. The company was previously using paper-based processes which were inefficient and lacked transparency.
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Adams Fairacre Farms selected DocuWare, a document management solution, to digitize their accounting processes. The solution was chosen for its flexibility, cost-effectiveness, and the Intelligent Indexing feature which facilitated easy indexing and storage of invoices. These invoices were then automatically imported into Adams’ existing Sage accounting software. This integration eliminated extra data entry, improved accuracy, and enhanced workflow speed. The digitization of accounting processes allowed for increased transparency of accounting information and facilitated cost research.
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The digitization of accounting processes led to increased transparency of accounting information, enabling managers to discover discrepancies in pricing across different stores.
Interactions with vendors became more streamlined as accounting staff could quickly verify where an invoice was in the process.
The digitization of documentation allowed for quick access to information on all orders, enabling staff to view any invoice, check for broken or missing items, and verify if the proper credit memo was issued.
Invoice processing workflow touchpoints reduced from an average of 10 times to 3 times.
Elimination of 30 physical filing cabinets, freeing up office space.
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