Acumatica Case Studies Acumatica Helps M3 Technology Group Unify Operations and Grow

Edit This Case Study Record

	Acumatica Helps M3 Technology Group Unify Operations and Grow Acumatica

Acumatica Helps M3 Technology Group Unify Operations and Grow

Acumatica

Technology Category	Platform as a Service (PaaS) - Application Development Platforms Platform as a Service (PaaS) - Connectivity Platforms Platform as a Service (PaaS) - Data Management Platforms Platform as a Service (PaaS) - Device Management Platforms
Applicable Functions	Business Operation Sales & Marketing
Services	Cloud Planning, Design & Implementation Services Data Science Services System Integration
Challenge	M3 Technology Group, a company that designs, builds, and installs turnkey audiovisual systems, was facing growth challenges due to its outdated Everest finance software. The software was slowing down sales and finance operations, making the creation of customer quotes a laborious process. The software was also slow when run over a VPN, which was problematic as the company had grown from one location to multiple branch offices. Additionally, the software couldn't handle project cost accounting for new lines of business, requiring a lot of manual entry. The company needed financial software that could display project-cost profitability in real time instead of waiting until project completion. Read More
About Customer	M3 Technology Group is a company headquartered in Nashville, TN, with operations in Knoxville, Huntsville, and Memphis. The company was founded in 2002 and has grown from a small startup to a larger firm with multiple locations. M3 Technology Group designs, builds, and installs turnkey audiovisual systems for various vertical markets, including corporate, higher education, and military. The company has been growing and expanding its operations, launching new lines of business with different financial needs than its traditional business. M3 Technology Group has been using different software packages as it grew, moving from QuickBooks to Sage BusinessVision and then to Everest Software. Read More
Solution	M3 Technology Group decided to switch to Acumatica, a cloud-based ERP solution, to handle its growing needs. Acumatica offered a range of features that M3 Technology Group needed, including project accounting, field service management, and customer management. The company also appreciated Acumatica's unlimited user licensing model and deep customization potential. Acumatica's Field Service edition allowed M3 to streamline dispatching, reduce response times, and minimize costs. The software also provided real-time insight into project expenses, which was a significant improvement over the previous system. Acumatica's open API interface made it easy to add third-party software and develop customizations. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Application Development Platforms

Platform as a Service (PaaS) - Connectivity Platforms

Platform as a Service (PaaS) - Data Management Platforms

Platform as a Service (PaaS) - Device Management Platforms

Applicable Functions

Business Operation

Sales & Marketing

Services

Cloud Planning, Design & Implementation Services

Data Science Services

System Integration

Challenge

M3 Technology Group, a company that designs, builds, and installs turnkey audiovisual systems, was facing growth challenges due to its outdated Everest finance software. The software was slowing down sales and finance operations, making the creation of customer quotes a laborious process. The software was also slow when run over a VPN, which was problematic as the company had grown from one location to multiple branch offices. Additionally, the software couldn't handle project cost accounting for new lines of business, requiring a lot of manual entry. The company needed financial software that could display project-cost profitability in real time instead of waiting until project completion.

About Customer

M3 Technology Group is a company headquartered in Nashville, TN, with operations in Knoxville, Huntsville, and Memphis. The company was founded in 2002 and has grown from a small startup to a larger firm with multiple locations. M3 Technology Group designs, builds, and installs turnkey audiovisual systems for various vertical markets, including corporate, higher education, and military. The company has been growing and expanding its operations, launching new lines of business with different financial needs than its traditional business. M3 Technology Group has been using different software packages as it grew, moving from QuickBooks to Sage BusinessVision and then to Everest Software.

Solution

M3 Technology Group decided to switch to Acumatica, a cloud-based ERP solution, to handle its growing needs. Acumatica offered a range of features that M3 Technology Group needed, including project accounting, field service management, and customer management. The company also appreciated Acumatica's unlimited user licensing model and deep customization potential. Acumatica's Field Service edition allowed M3 to streamline dispatching, reduce response times, and minimize costs. The software also provided real-time insight into project expenses, which was a significant improvement over the previous system. Acumatica's open API interface made it easy to add third-party software and develop customizations.

Impact #1	M3 Technology Group was able to maintain substantial revenue growth without adding finance headcount.
Impact #2	The time needed to create quotes was dramatically shortened, improving the efficiency of the sales team.
Impact #3	The company gained a more efficient mobile workforce and field service team.

Impact #1

M3 Technology Group was able to maintain substantial revenue growth without adding finance headcount.

Impact #2

The time needed to create quotes was dramatically shortened, improving the efficiency of the sales team.

Impact #3

The company gained a more efficient mobile workforce and field service team.

Benefit #1	Creating quotes with 20 to 50 line items, which previously took nearly half an hour, can now be done in minutes.
Benefit #2	The Field Services division, which started with just a single employee and dispatcher, now contributes about a fourth of the company’s revenues.
Benefit #3	M3 added 20 new users to Acumatica without incurring costly per-user licensing fees.

Benefit #1

Creating quotes with 20 to 50 line items, which previously took nearly half an hour, can now be done in minutes.

Benefit #2

The Field Services division, which started with just a single employee and dispatcher, now contributes about a fourth of the company’s revenues.

Benefit #3

M3 added 20 new users to Acumatica without incurring costly per-user licensing fees.

Download PDF Version

Overview

Acumatica Helps M3 Technology Group Unify Operations and Grow

Operational Impact

Quantitative Benefit