Actian Case Studies Actian Services Upgrades HSS Hire in One Weekend

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	Actian Services Upgrades HSS Hire in One Weekend Actian

Actian Services Upgrades HSS Hire in One Weekend

Actian

Technology Category	Application Infrastructure & Middleware - Database Management & Storage
Applicable Industries	Equipment & Machinery
Applicable Functions	Business Operation Sales & Marketing
Use Cases	Cybersecurity Inventory Management
Services	Software Design & Engineering Services System Integration
Challenge	HSS Hire, a leading tool and equipment hire company in the UK, needed to upgrade its database infrastructure to incorporate transaction encryption functionality for secure credit card transactions. The company had developed an online platform, HSSlivehire.com, which tied into an early version of the Actian X hybrid database. However, as the platform grew, so did the demands on the database. The company faced the challenge of not having designed its core database with online payment in mind. To provide an environment that was 100% secure for accepting credit card transactions through its website, HSS needed to upgrade its database. However, the company lacked the internal IT resources and expertise to perform the database upgrade. Read More
About Customer	HSS Hire (HSS) has been providing equipment management and hire services to large businesses, trade, and DIY customers in the UK for more than 60 years. During that time, HSS has developed a nationwide network of more than 265 supercenters and branches as well as a UK-wide logistical capability that ensures access to the right tools and equipment at the right time, wherever customers are in the country. The company has also developed HSSlivehire.com, a site where customers can get up-to-the-minute information about equipment availability, check their invoices, and more. Read More
Solution	HSS Hire engaged Actian Services, a dedicated team of database professionals, to perform the database upgrade. Actian Services focuses on helping organizations reduce costs while maximizing flexibility. The group offers a wide range of products, services, and technical skills designed to ensure maximum return on investment and optimized deployment time. After working closely with HSS to understand key business and process relationships, Actian Services put in motion a plan to upgrade the HSS database. Over a period of just one weekend, the team upgraded the software, verified that the upgrade was fully compatible with internal procedures, and benchmarked the new database to ensure that the upgrade did not compromise application performance. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Database Management & Storage

Applicable Industries

Equipment & Machinery

Applicable Functions

Business Operation

Sales & Marketing

Use Cases

Cybersecurity

Inventory Management

Services

Software Design & Engineering Services

System Integration

Challenge

HSS Hire, a leading tool and equipment hire company in the UK, needed to upgrade its database infrastructure to incorporate transaction encryption functionality for secure credit card transactions. The company had developed an online platform, HSSlivehire.com, which tied into an early version of the Actian X hybrid database. However, as the platform grew, so did the demands on the database. The company faced the challenge of not having designed its core database with online payment in mind. To provide an environment that was 100% secure for accepting credit card transactions through its website, HSS needed to upgrade its database. However, the company lacked the internal IT resources and expertise to perform the database upgrade.

About Customer

HSS Hire (HSS) has been providing equipment management and hire services to large businesses, trade, and DIY customers in the UK for more than 60 years. During that time, HSS has developed a nationwide network of more than 265 supercenters and branches as well as a UK-wide logistical capability that ensures access to the right tools and equipment at the right time, wherever customers are in the country. The company has also developed HSSlivehire.com, a site where customers can get up-to-the-minute information about equipment availability, check their invoices, and more.

Solution

HSS Hire engaged Actian Services, a dedicated team of database professionals, to perform the database upgrade. Actian Services focuses on helping organizations reduce costs while maximizing flexibility. The group offers a wide range of products, services, and technical skills designed to ensure maximum return on investment and optimized deployment time. After working closely with HSS to understand key business and process relationships, Actian Services put in motion a plan to upgrade the HSS database. Over a period of just one weekend, the team upgraded the software, verified that the upgrade was fully compatible with internal procedures, and benchmarked the new database to ensure that the upgrade did not compromise application performance.

Impact #1	Actian Services performed the database upgrade over the course of a single weekend with minimal business disruption.
Impact #2	The upgrade was fully compatible with internal procedures.
Impact #3	The new database was benchmarked to ensure that the upgrade did not compromise application performance.

Impact #1

Actian Services performed the database upgrade over the course of a single weekend with minimal business disruption.

Impact #2

The upgrade was fully compatible with internal procedures.

Impact #3

The new database was benchmarked to ensure that the upgrade did not compromise application performance.

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Overview

Actian Services Upgrades HSS Hire in One Weekend

Operational Impact