Revenera Case Studies Accelerating Updates with InstallShield: A Case Study on Trend Micro Taiwan

	Accelerating Updates with InstallShield: A Case Study on Trend Micro Taiwan Revenera

Accelerating Updates with InstallShield: A Case Study on Trend Micro Taiwan

Revenera

Technology Category	Cybersecurity & Privacy - Application Security Cybersecurity & Privacy - Cloud Security
Applicable Industries	National Security & Defense Packaging
Applicable Functions	Product Research & Development
Use Cases	Tamper Detection Time Sensitive Networking
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	Trend Micro Taiwan, a global leader in IT security, faced a significant challenge in updating their anti-virus drivers and applications. The company needed to create installers up to 10 times a day to support frequent updates, a task that was slowed down by the need to coordinate development teams across different time zones in Asia and North America. The lack of an automated installation development tool with robust features further complicated the process. The speed of updating installers was crucial to the company's success, as it directly impacted their ability to protect end users and secure networks against breaches from targeted attacks. Read More
About Customer	Trend Micro Taiwan, Inc. is a 25-year global leader in IT security. The company develops innovative security solutions that make the world safe for businesses and consumers to exchange digital information. They provide server security, cloud security, and small business content security. Their security solutions protect end users on any device and secure networks against breaches from targeted attacks. The company delivers top-ranked client-server, network, and cloud-based protection that stops new threats faster, detects breaches better, and protects data in physical, virtual, and cloud environments. Read More
Customer Name	Trend Micro Read More
Solution	Trend Micro Taiwan adopted InstallShield Professional concurrent licensing to address their challenge. This solution significantly increased their installation development speed and customer satisfaction. The concurrent licensing model allowed multiple users across different locations to access InstallShield simultaneously, eliminating the limitations of time and location. This meant that team members could choose their preferred time to use InstallShield without having to wait in a queue. The company is also upgrading to InstallShield Premier and increasing the number of users of the concurrent licenses, further enhancing their installation development capabilities. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Application Security

Cybersecurity & Privacy - Cloud Security

Applicable Industries

National Security & Defense

Packaging

Applicable Functions

Product Research & Development

Use Cases

Tamper Detection

Time Sensitive Networking

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

Trend Micro Taiwan, a global leader in IT security, faced a significant challenge in updating their anti-virus drivers and applications. The company needed to create installers up to 10 times a day to support frequent updates, a task that was slowed down by the need to coordinate development teams across different time zones in Asia and North America. The lack of an automated installation development tool with robust features further complicated the process. The speed of updating installers was crucial to the company's success, as it directly impacted their ability to protect end users and secure networks against breaches from targeted attacks.

About Customer

Trend Micro Taiwan, Inc. is a 25-year global leader in IT security. The company develops innovative security solutions that make the world safe for businesses and consumers to exchange digital information. They provide server security, cloud security, and small business content security. Their security solutions protect end users on any device and secure networks against breaches from targeted attacks. The company delivers top-ranked client-server, network, and cloud-based protection that stops new threats faster, detects breaches better, and protects data in physical, virtual, and cloud environments.

Customer Name

Trend Micro

Solution

Trend Micro Taiwan adopted InstallShield Professional concurrent licensing to address their challenge. This solution significantly increased their installation development speed and customer satisfaction. The concurrent licensing model allowed multiple users across different locations to access InstallShield simultaneously, eliminating the limitations of time and location. This meant that team members could choose their preferred time to use InstallShield without having to wait in a queue. The company is also upgrading to InstallShield Premier and increasing the number of users of the concurrent licenses, further enhancing their installation development capabilities.

Impact #1	The adoption of InstallShield and its concurrent licensing model has brought about significant operational improvements for Trend Micro Taiwan. The R&D team has been able to decrease software package preparation time by more than 50%, and the speed to publish software updates has increased significantly. The concurrent licensing model has also provided practical value by allowing multiple users across different locations to access InstallShield simultaneously, leading to a more flexible schedule and improved speed to complete work. This improved efficiency has boosted the company's confidence in their ability to enhance their market competitiveness and customer satisfaction.

Impact #1

The adoption of InstallShield and its concurrent licensing model has brought about significant operational improvements for Trend Micro Taiwan. The R&D team has been able to decrease software package preparation time by more than 50%, and the speed to publish software updates has increased significantly. The concurrent licensing model has also provided practical value by allowing multiple users across different locations to access InstallShield simultaneously, leading to a more flexible schedule and improved speed to complete work. This improved efficiency has boosted the company's confidence in their ability to enhance their market competitiveness and customer satisfaction.

Benefit #1	Reduction in package preparation time by more than 50%
Benefit #2	Significant increase in speed to publish updates
Benefit #3	Higher customer satisfaction

Benefit #1

Reduction in package preparation time by more than 50%

Benefit #2

Significant increase in speed to publish updates

Benefit #3

Higher customer satisfaction

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Overview

Accelerating Updates with InstallShield: A Case Study on Trend Micro Taiwan

Operational Impact

Quantitative Benefit