Paragon
Case Studies
Accelerating Salesforce Integration with Paragon: A Tactic Case Study
Overview
Accelerating Salesforce Integration with Paragon: A Tactic Case StudyParagon |
Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Middleware, SDKs & Libraries | |
Buildings Cement | |
Sales & Marketing | |
Building Automation & Control Time Sensitive Networking | |
System Integration | |
Operational Impact
The integration with Salesforce, facilitated by Paragon, has significantly improved Tactic's operational efficiency and customer satisfaction. The ready-made UI provided by Paragon allowed Tactic to embed the integration directly into their app, enabling customers to connect their Salesforce accounts to Tactic with ease. This has not only addressed the previous complaints about the lack of a native CRM integration but also accelerated Tactic's sales efforts. Furthermore, the swift implementation process has boosted the confidence of the Tactic team in providing the enterprise-readiness their customers need for integrating Tactic with their other cloud applications. Looking ahead, Tactic is now eager to integrate more CRMs like HubSpot and other data sources like Google Drive and Slack into their platform. | |
Quantitative Benefit
Shipped Salesforce integration in just 5 days, compared to an estimated month or longer without Paragon | |
Saved 75% of engineering time by using Paragon | |
Built a working connection with Salesforce within minutes | |