Equinix Case Studies Accelerating Payment Processing Solutions at the Digital Edge: A Case Study on Conductor and Equinix

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	Accelerating Payment Processing Solutions at the Digital Edge: A Case Study on Conductor and Equinix Equinix

Accelerating Payment Processing Solutions at the Digital Edge: A Case Study on Conductor and Equinix

Equinix

Technology Category	Networks & Connectivity - NFC Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Cement Retail
Applicable Functions	Procurement Product Research & Development
Use Cases	Construction Management Infrastructure Inspection
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	Conductor, a Brazilian company specializing in payment method solutions and processing, faced a significant challenge in raising the availability of its environment with a reduced staff. The company had previously migrated from its in-house operation to Equinix colocation environments in São Paulo International Business Exchange™ (IBX®) data centers. However, two years later, the company was struggling to maintain high availability with a smaller team. The challenge was to find a solution that would allow Conductor to continue to grow and innovate its payment processing solutions while maintaining high availability and performance. Read More
About Customer	Conductor is a tech company specializing in electronic payment method solutions and processing services. Established 20 years ago as a brand and private label credit card processor, Conductor now has a complete ecosystem covering a wide range of activities within the purchase and payment chain, including retail, banking, financial institutions, financial technology, benefits and agreements. The company developed a groundbreaking business model, featuring products, services and solutions that work together, as well as a proprietary platform known in the market for its flexibility and agility. Conductor currently leads the Brazilian electronic payment processing market, growing approximately 40% per annum since 2012. Read More
Customer Name	Conductor Read More
Solution	To address this challenge, Conductor collaborated with Equinix to create a solution that would allow the company to continue to grow and innovate its payment processing solutions. Equinix completely redesigned the environment and started managing the production environment at SP1 and the contingency environment at SP2. This allowed Conductor’s team to focus on the core business. Conductor has two payment method platforms: Conductor, its main payment platform, which is a hybrid between Equinix and Microsoft Azure, and MarketPay, a platform hosted at AWS. Both platforms use Equinix Cloud Exchange Fabric™ (ECX Fabric™) to directly, securely and dynamically connect to Microsoft Azure and AWS, with customized connectivity through a self-service portal or API. The company’s development and homologation operations also use ECX Fabric to create connections to Microsoft Azure. Read More Log in to view content
Contents

Technology Category

Networks & Connectivity - NFC

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Cement

Retail

Applicable Functions

Procurement

Product Research & Development

Use Cases

Construction Management

Infrastructure Inspection

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

Conductor, a Brazilian company specializing in payment method solutions and processing, faced a significant challenge in raising the availability of its environment with a reduced staff. The company had previously migrated from its in-house operation to Equinix colocation environments in São Paulo International Business Exchange™ (IBX®) data centers. However, two years later, the company was struggling to maintain high availability with a smaller team. The challenge was to find a solution that would allow Conductor to continue to grow and innovate its payment processing solutions while maintaining high availability and performance.

About Customer

Conductor is a tech company specializing in electronic payment method solutions and processing services. Established 20 years ago as a brand and private label credit card processor, Conductor now has a complete ecosystem covering a wide range of activities within the purchase and payment chain, including retail, banking, financial institutions, financial technology, benefits and agreements. The company developed a groundbreaking business model, featuring products, services and solutions that work together, as well as a proprietary platform known in the market for its flexibility and agility. Conductor currently leads the Brazilian electronic payment processing market, growing approximately 40% per annum since 2012.

Customer Name

Conductor

Solution

To address this challenge, Conductor collaborated with Equinix to create a solution that would allow the company to continue to grow and innovate its payment processing solutions. Equinix completely redesigned the environment and started managing the production environment at SP1 and the contingency environment at SP2. This allowed Conductor’s team to focus on the core business. Conductor has two payment method platforms: Conductor, its main payment platform, which is a hybrid between Equinix and Microsoft Azure, and MarketPay, a platform hosted at AWS. Both platforms use Equinix Cloud Exchange Fabric™ (ECX Fabric™) to directly, securely and dynamically connect to Microsoft Azure and AWS, with customized connectivity through a self-service portal or API. The company’s development and homologation operations also use ECX Fabric to create connections to Microsoft Azure.

Impact #1	By building an infrastructure designed for rapid scalability and real-time agility, Conductor was able to maintain high SLAs and ensure the company’s commitment to its customers. With Platform Equinix, the company gained superior interconnection at the digital edge—closest to users, clouds and networks—to reach everywhere, interconnect everyone and integrate everything. In addition, colocation on a global interconnection platform enabled Conductor to reduce storage platform costs; grant faster access to cloud service providers; and boost availability, performance, scalability and resilience across its network. The entire payment method operation flow—from purchase approval, through the entire anti-fraud built-in service, to final invoice issuance—is handled through Platform Equinix and Azure, supporting 100% of Conductor's business.

Impact #1

By building an infrastructure designed for rapid scalability and real-time agility, Conductor was able to maintain high SLAs and ensure the company’s commitment to its customers. With Platform Equinix, the company gained superior interconnection at the digital edge—closest to users, clouds and networks—to reach everywhere, interconnect everyone and integrate everything. In addition, colocation on a global interconnection platform enabled Conductor to reduce storage platform costs; grant faster access to cloud service providers; and boost availability, performance, scalability and resilience across its network. The entire payment method operation flow—from purchase approval, through the entire anti-fraud built-in service, to final invoice issuance—is handled through Platform Equinix and Azure, supporting 100% of Conductor's business.

Benefit #1	Decreased the number of tickets submitted by 27% in the first half of 2018.
Benefit #2	Achieved a 4.76/5 positive feedback rating based on ticket resolution.
Benefit #3	Reduced storage costs and lowered latency to cloud service providers.

Benefit #1

Decreased the number of tickets submitted by 27% in the first half of 2018.

Benefit #2

Achieved a 4.76/5 positive feedback rating based on ticket resolution.

Benefit #3

Reduced storage costs and lowered latency to cloud service providers.

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Overview

Accelerating Payment Processing Solutions at the Digital Edge: A Case Study on Conductor and Equinix

Operational Impact

Quantitative Benefit