Paragon Case Studies Accelerating Integration Development with IoT: A Case Study on Trustpage

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	Accelerating Integration Development with IoT: A Case Study on Trustpage Paragon

Accelerating Integration Development with IoT: A Case Study on Trustpage

Paragon

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Industries	Cement National Security & Defense
Applicable Functions	Maintenance Sales & Marketing
Use Cases	Building Automation & Control Tamper Detection
Services	System Integration
Challenge	Trustpage, a company that provides B2B SaaS companies with a dynamic Trust Center, faced a significant challenge in their integration strategy. They needed to ensure that their customers' sales teams could securely request and share documents within their CRMs. Additionally, they had to ensure that all teams of their prospects could effectively leverage Trustpage with the tools they were already using. This created an urgency to turn around these integrations quickly. The team began searching for solutions to offload the engineering work for their integration strategy. They needed a solution that met their security requirements, saved substantial engineering resources on each integration, was feasible for their integration use cases, and provided reliable technical and account support. Read More
About Customer	Trustpage is a Michigan-based company that operates in the Trust & Security industry. They provide B2B SaaS companies with a dynamic Trust Center that covers every stage of the software lifecycle, from product discovery and sales through to security reviews. This includes enabling their customers' sales teams to securely request and share documents, all within their CRMs. Trustpage aims to turn security into a competitive advantage for their clients. They are committed to expanding their integration roadmap past CRMs and messaging apps and into other verticals, and to continue improving their AI-assisted security reviews. Read More
Solution	After a proof of concept (POC) with Paragon and a competitor, Trustpage chose Paragon as their solution. Paragon's account and technical support gave Trustpage the confidence they needed in a reliable partner. Paragon's built-in actions made it easier to build the integration, translating workflow endpoints into common language and an intuitive interface. Paragon's out-of-the-box UI (Connect Portal) for enabling integrations made it easy to ship quickly with a seamless user experience. Trustpage was able to release future integrations rapidly and make updates and improvements to their users' integration experience easily and quickly. The CRM/Slack integrations enabled Trustpage's customers' commercial teams to get notifications for private document requests from right within Salesforce/HubSpot/Slack with a direct link to their Trust Center. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Application Infrastructure & Middleware - Middleware, SDKs & Libraries

Applicable Industries

Cement

National Security & Defense

Applicable Functions

Maintenance

Sales & Marketing

Use Cases

Building Automation & Control

Tamper Detection

Services

System Integration

Challenge

Trustpage, a company that provides B2B SaaS companies with a dynamic Trust Center, faced a significant challenge in their integration strategy. They needed to ensure that their customers' sales teams could securely request and share documents within their CRMs. Additionally, they had to ensure that all teams of their prospects could effectively leverage Trustpage with the tools they were already using. This created an urgency to turn around these integrations quickly. The team began searching for solutions to offload the engineering work for their integration strategy. They needed a solution that met their security requirements, saved substantial engineering resources on each integration, was feasible for their integration use cases, and provided reliable technical and account support.

About Customer

Trustpage is a Michigan-based company that operates in the Trust & Security industry. They provide B2B SaaS companies with a dynamic Trust Center that covers every stage of the software lifecycle, from product discovery and sales through to security reviews. This includes enabling their customers' sales teams to securely request and share documents, all within their CRMs. Trustpage aims to turn security into a competitive advantage for their clients. They are committed to expanding their integration roadmap past CRMs and messaging apps and into other verticals, and to continue improving their AI-assisted security reviews.

Solution

After a proof of concept (POC) with Paragon and a competitor, Trustpage chose Paragon as their solution. Paragon's account and technical support gave Trustpage the confidence they needed in a reliable partner. Paragon's built-in actions made it easier to build the integration, translating workflow endpoints into common language and an intuitive interface. Paragon's out-of-the-box UI (Connect Portal) for enabling integrations made it easy to ship quickly with a seamless user experience. Trustpage was able to release future integrations rapidly and make updates and improvements to their users' integration experience easily and quickly. The CRM/Slack integrations enabled Trustpage's customers' commercial teams to get notifications for private document requests from right within Salesforce/HubSpot/Slack with a direct link to their Trust Center.

Impact #1	The implementation of Paragon as a solution for Trustpage's integration strategy resulted in significant operational benefits. The built-in actions and out-of-the-box UI provided by Paragon made it much easier and quicker to build and ship the integration. This not only saved substantial engineering resources but also improved the user experience. Trustpage now has the confidence to release future integrations rapidly and make updates and improvements to their users' integration experience easily. The CRM/Slack integrations have enabled Trustpage's customers' commercial teams to get notifications for private document requests directly within their CRMs, improving their operational efficiency.

Impact #1

The implementation of Paragon as a solution for Trustpage's integration strategy resulted in significant operational benefits. The built-in actions and out-of-the-box UI provided by Paragon made it much easier and quicker to build and ship the integration. This not only saved substantial engineering resources but also improved the user experience. Trustpage now has the confidence to release future integrations rapidly and make updates and improvements to their users' integration experience easily. The CRM/Slack integrations have enabled Trustpage's customers' commercial teams to get notifications for private document requests directly within their CRMs, improving their operational efficiency.

Benefit #1	Trustpage shipped 3 integrations in 13 days, instead of the estimated 13 weeks it would've taken to build in-house.
Benefit #2	Saved at least a week of development time by not having to build an event-driven API for Trustpage.
Benefit #3	Saved 1 week per integration by not having to learn the API documentation for each integration.

Benefit #1

Trustpage shipped 3 integrations in 13 days, instead of the estimated 13 weeks it would've taken to build in-house.

Benefit #2

Saved at least a week of development time by not having to build an event-driven API for Trustpage.

Benefit #3

Saved 1 week per integration by not having to learn the API documentation for each integration.

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Overview

Accelerating Integration Development with IoT: A Case Study on Trustpage

Operational Impact

Quantitative Benefit