Software AG Case Studies Accelerating Enterprise Digitalization: Deutsche Telekom’s Cloud of Things IoT Platform

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	Accelerating Enterprise Digitalization: Deutsche Telekom’s Cloud of Things IoT Platform Software AG

Accelerating Enterprise Digitalization: Deutsche Telekom’s Cloud of Things IoT Platform

Software AG

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP) Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Equipment & Machinery Telecommunications
Applicable Functions	Product Research & Development Sales & Marketing
Use Cases	Inventory Management Real-Time Location System (RTLS)
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	Deutsche Telekom, a global leader in Machine-to-Machine (M2M) and Internet of Things (IoT) communications, was faced with the challenge of quickly establishing a presence in the fast-paced IoT market. The company needed to find a technology partner that could provide a fully rebrandable platform to launch a solution that could get customers up and running in minutes. Deutsche Telekom recognized that its enterprise customers, including Dürkopp Adler, Deutsche Afrika Linien, HUBTEX, and Definitiv, needed to transform their businesses to remain globally competitive and innovative. The company aimed to simplify IoT adoption and enable its enterprise customers to efficiently implement end-to-end IoT solutions. This would allow these businesses to increase end-customer service levels and customer satisfaction, lower operational costs, and transition from product-centric to service-centric companies. Read More
About Customer	Deutsche Telekom Group is a tier-1 global carrier that has long maintained a leadership position in Machine-to-Machine (M2M) and Internet of Things (IoT) communications. The Group’s solutions promote the digitalization of manufacturing—sometimes called the Industrial Internet or Industry 4.0. Through its IT and consultancy services company T-Systems, Deutsche Telekom delivers a wide breadth of offerings to global enterprises. The company has built a wide ecosystem of affiliates, partners, and services around its “Cloud of Things” IoT platform powered by Cumulocity IoT. Deutsche Telekom is a leader in delivering the promise of Industry 4.0, moving from a managed connectivity provider to a full enterprise solution provider and driving additional service revenues. Read More
Customer Name	Deutsche Telekom Group Read More
Solution	Deutsche Telekom built a wide ecosystem of affiliates, partners, and services around its “Cloud of Things” IoT platform powered by Cumulocity IoT. The company adopted Cumulocity’s IoT platform and associated services into its “Cloud of Things” offering in 2015. These services enabled Deutsche Telekom to provide a truly end-to-end solution, allowing enterprise customers to focus on their core business. The services provided by Cumulocity IoT allowed Deutsche Telekom to address customers’ critical IoT success factors in their digital transformation, including the fast development, agile refinement, and reliable deployment of commercial proof of concepts. The Cumulocity IoT solution adopted by Deutsche Telekom provides a fully rebranded and robust multi-tenant environment implemented in a Deutsche Telekom data center. In addition, Cumulocity offered a productized Proof-of-Concept service and go-to-market accelerators, which fulfill the critical success factors of easy development and early-life support for IoT solutions. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Equipment & Machinery

Telecommunications

Applicable Functions

Product Research & Development

Sales & Marketing

Use Cases

Inventory Management

Real-Time Location System (RTLS)

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

Deutsche Telekom, a global leader in Machine-to-Machine (M2M) and Internet of Things (IoT) communications, was faced with the challenge of quickly establishing a presence in the fast-paced IoT market. The company needed to find a technology partner that could provide a fully rebrandable platform to launch a solution that could get customers up and running in minutes. Deutsche Telekom recognized that its enterprise customers, including Dürkopp Adler, Deutsche Afrika Linien, HUBTEX, and Definitiv, needed to transform their businesses to remain globally competitive and innovative. The company aimed to simplify IoT adoption and enable its enterprise customers to efficiently implement end-to-end IoT solutions. This would allow these businesses to increase end-customer service levels and customer satisfaction, lower operational costs, and transition from product-centric to service-centric companies.

About Customer

Deutsche Telekom Group is a tier-1 global carrier that has long maintained a leadership position in Machine-to-Machine (M2M) and Internet of Things (IoT) communications. The Group’s solutions promote the digitalization of manufacturing—sometimes called the Industrial Internet or Industry 4.0. Through its IT and consultancy services company T-Systems, Deutsche Telekom delivers a wide breadth of offerings to global enterprises. The company has built a wide ecosystem of affiliates, partners, and services around its “Cloud of Things” IoT platform powered by Cumulocity IoT. Deutsche Telekom is a leader in delivering the promise of Industry 4.0, moving from a managed connectivity provider to a full enterprise solution provider and driving additional service revenues.

Customer Name

Deutsche Telekom Group

Solution

Deutsche Telekom built a wide ecosystem of affiliates, partners, and services around its “Cloud of Things” IoT platform powered by Cumulocity IoT. The company adopted Cumulocity’s IoT platform and associated services into its “Cloud of Things” offering in 2015. These services enabled Deutsche Telekom to provide a truly end-to-end solution, allowing enterprise customers to focus on their core business. The services provided by Cumulocity IoT allowed Deutsche Telekom to address customers’ critical IoT success factors in their digital transformation, including the fast development, agile refinement, and reliable deployment of commercial proof of concepts. The Cumulocity IoT solution adopted by Deutsche Telekom provides a fully rebranded and robust multi-tenant environment implemented in a Deutsche Telekom data center. In addition, Cumulocity offered a productized Proof-of-Concept service and go-to-market accelerators, which fulfill the critical success factors of easy development and early-life support for IoT solutions.

Impact #1	The adoption of Cumulocity’s IoT platform and associated services into Deutsche Telekom’s “Cloud of Things” offering has positioned Deutsche Telekom as the partner of choice for its enterprise customers in their digital transformation. Moving from a managed connectivity provider to an end-to-end provider enabled Deutsche Telekom to increase the value delivered to enterprise customers. The solution removed many concerns about the perceived overhead for IoT deployment and allowed customers’ equipment to be connected in minutes. In the future, Deutsche Telekom plans to use Cumulocity to further enhance the visualization tools of its IoT platform and expand its offerings to make it even easier for enterprises to connect and exploit the benefits of the “Cloud of Things.

Impact #1

The adoption of Cumulocity’s IoT platform and associated services into Deutsche Telekom’s “Cloud of Things” offering has positioned Deutsche Telekom as the partner of choice for its enterprise customers in their digital transformation. Moving from a managed connectivity provider to an end-to-end provider enabled Deutsche Telekom to increase the value delivered to enterprise customers. The solution removed many concerns about the perceived overhead for IoT deployment and allowed customers’ equipment to be connected in minutes. In the future, Deutsche Telekom plans to use Cumulocity to further enhance the visualization tools of its IoT platform and expand its offerings to make it even easier for enterprises to connect and exploit the benefits of the “Cloud of Things.

Benefit #1	Rapid delivery of an Internet of Things proof of concept to customers
Benefit #2	Tripling of IoT revenues for carriers using the Cumulocity IoT platform
Benefit #3	Ability to connect customers' equipment in minutes

Benefit #1

Rapid delivery of an Internet of Things proof of concept to customers

Benefit #2

Tripling of IoT revenues for carriers using the Cumulocity IoT platform

Benefit #3

Ability to connect customers' equipment in minutes

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Overview

Accelerating Enterprise Digitalization: Deutsche Telekom’s Cloud of Things IoT Platform

Operational Impact

Quantitative Benefit