Jitterbit Case Studies ACAL BFi Case Study
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ACAL BFi Case Study

Jitterbit
Application Infrastructure & Middleware - API Integration & Management
Application Infrastructure & Middleware - Data Exchange & Integration
Telecommunications
Business Operation
Sales & Marketing
Inventory Management
Supply Chain Visibility
Software Design & Engineering Services
System Integration
ACAL BFi, a pan-European technical distributor, was facing challenges with its existing coding-based integration system. The system was proving to be unreliable and required too many technical resources, making it unmanageable as the company looked to scale. The company needed a standard platform to reduce the costs and resources required to provide a single view of the company’s ERP and CRM data. The integration was key to reliably and efficiently allowing ACAL BFi to see a 360-degree view of their customers and inventory, whether their users were working out of their JD Edwards ERP or Netsuite CRM applications.
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ACAL BFi is a pan-European technical distributor with specialist skills and in-house services which allow OEMs to minimize time-to-market during concept development, prototyping and manufacturing. The company has specialist teams that help OEMs to create new revenue streams by using emerging technologies in a number of key vertical sectors. These sectors include wireless machine-to-machine (M2M) networking, defense and aerospace, medical, industrial, telecommunications, offshore and security. ACAL BFi's services are crucial for OEMs looking to reduce their time-to-market and leverage emerging technologies to create new revenue streams.
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ACAL BFi turned to Jitterbit to provide an easy to use, rapid to deploy integration platform on which to standardize their data synchronization. Jitterbit was used to synchronize hundreds-of-thousands of customer, the company’s ERP and CRM data. The solution involved creating a seamless integration between NetSuite CRM, JD Edwards, and a local MySQL database. Jitterbit rapidly syncs over 200,000 customer, booking, billing and item records. In addition, Jitterbit is used to replicate data from both systems into a local database that provides rapid look-up capabilities. In the future, ACAL BFi has plans to expand its use of Jitterbit to integrate its marketing system and customer facing web portal.
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ACAL BFi now has a standardized integration platform that is faster and more flexible than coding.
Sales and marketing now have 360-degree visibility to data in the ERP system of record.
Rapid deployment has made possible new plans to integrate web portal and marketing application.
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