IBM
Case Studies
ABT Power Management: Empowering Business Growth Through Collaborative Learning
Overview
ABT Power Management: Empowering Business Growth Through Collaborative LearningIBM |
Other - Battery Platform as a Service (PaaS) - Application Development Platforms | |
Education Electrical Grids | |
Inventory Management Virtual Training | |
Cloud Planning, Design & Implementation Services Training | |
Operational Impact
With the implementation of IBM® Kenexa® LMS on Cloud, ABT Power Management has been able to support its growing business effectively. The company can now take on and train new employees to deliver the high-quality services that its customers have come to expect. Since the IBM solution went live, the company has grown to more than 80 people—a 60 percent increase in the size of its workforce. Each ABT employee completes about 40 hours of training per year, but technicians are required to receive up to 80 hours because their work is so specialized. The IBM solution provides a formal and accessible way to share this technical knowledge, freeing the most experienced field technicians to devote less time to training and more time to delivering high-quality services to customers. | |
Quantitative Benefit
Shortened time to train technical employees from months to weeks | |
Enabled 60% growth in employee headcount | |
Drove expansion by making it easier for ABT to take on new customers | |