Resco
Case Studies
A paperless way of working dawns for Czech water engineering services leader
Overview
A paperless way of working dawns for Czech water engineering services leaderResco |
Application Infrastructure & Middleware - Data Exchange & Integration Platform as a Service (PaaS) - Connectivity Platforms | |
Professional Service | |
Business Operation Field Services | |
Remote Asset Management Service Parts Management | |
Cloud Planning, Design & Implementation Services Software Design & Engineering Services | |
Operational Impact
Paper forms and spreadsheets eliminated. Utilizing a solution built on technology from Microsoft and Resco allowed Pavelka – VTP to completely get rid the paper forms, spreadsheets and manuals. | |
All information at field engineers’ fingertips. The company’s constantly moving field engineer’s now carry iPads with the Resco application installed. It enables them to arrive at the customer’s site armed with all the information they need to provide a complete service. And not just from a technical standpoint. The app provides them from detailed job specifications and manuals to customer background insights, as well as an easy way to secure digital bill sign off. Additionally, all information – whether collected in the field or processed at the back office – is saved securely in the system. | |
Saving resources & improved planning. Additionally Pavelka also thinks future use of related analytics and data visualization will be highly useful to business planning and will help them to make the right choices moving forward. | |