Avanan Case Studies A New Standard – How This Company Uses Avanan to Measure All Other Solutions

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	A New Standard – How This Company Uses Avanan to Measure All Other Solutions Avanan

A New Standard – How This Company Uses Avanan to Measure All Other Solutions

Avanan

Technology Category	Cybersecurity & Privacy - Cloud Security Cybersecurity & Privacy - Database Security
Applicable Functions	Business Operation
Use Cases	Cybersecurity Fraud Detection
Services	Cloud Planning, Design & Implementation Services Cybersecurity Services
Challenge	New Destination Travel was looking to upgrade its Microsoft ATP environment. They were specifically interested in a higher catch rate of phishing, DLP and full-suite protection. For years, the company relied on Microsoft ATP for security in its Microsoft 365 environment. However, they were troubled by how many phishing attacks reached the inbox. Day after day, a new campaign was visible to users. Beyond that, they needed a better way to search and quarantine or destroy messages. With Microsoft, the process was clunky. As a busy IT admin, Roy needed a simple, fast, and effective solution. Finally, Roy needed a better inbound and outbound DLP solution. As a travel agency, they deal with a lot of credit card numbers to book their customers’ travel. That means they need to be extra careful in ensuring those numbers don’t get into the wrong hands. Read More
About Customer	New Destination Travel is a large travel agency in the Southwest. The company's IT Department is run by John Roy. For years, the company relied on Microsoft ATP for security in its Microsoft 365 environment. However, they were troubled by how many phishing attacks reached the inbox. Day after day, a new campaign was visible to users. Beyond that, they needed a better way to search and quarantine or destroy messages. With Microsoft, the process was clunky. As a busy IT admin, Roy needed a simple, fast, and effective solution. Finally, Roy needed a better inbound and outbound DLP solution. As a travel agency, they deal with a lot of credit card numbers to book their customers’ travel. That means they need to be extra careful in ensuring those numbers don’t get into the wrong hands. Read More
Solution	John Roy evaluated phishing protection solutions and looked at Proofpoint, Mimecast and Avanan. He did trials with each, and he saw that the legacy options, Proofpoint and Mimecast, let far too many emails into the inbox. He saw how effective Avanan was, and really enjoyed the API approach to email security. That led Roy to take a look at some other API solutions, like Armorblox and Abnormal. However, these API solutions work differently than Avanan. Avanan connects via API and can stop malicious emails before they reach the inbox. Though the others connect via API as well, they can only remove emails after they reach the inbox. For Roy, this wasn’t good enough. He was mainly looking for an inbound DLP solution. Most DLP solutions prevent outbound leakage—for example, a social security number or health record leaving the organization. But since customers hand over credit card details regularly to New Destination, they needed to ensure that those card numbers stayed protected. Working with the Avanan team, Roy created a custom inbound DLP policy. He appreciated the collaboration to develop a solution that fit his organization’s exact needs. All of this led Roy to a no-brainer choice in Avanan. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Cloud Security

Cybersecurity & Privacy - Database Security

Applicable Functions

Business Operation

Use Cases

Cybersecurity

Fraud Detection

Services

Cloud Planning, Design & Implementation Services

Cybersecurity Services

Challenge

New Destination Travel was looking to upgrade its Microsoft ATP environment. They were specifically interested in a higher catch rate of phishing, DLP and full-suite protection. For years, the company relied on Microsoft ATP for security in its Microsoft 365 environment. However, they were troubled by how many phishing attacks reached the inbox. Day after day, a new campaign was visible to users. Beyond that, they needed a better way to search and quarantine or destroy messages. With Microsoft, the process was clunky. As a busy IT admin, Roy needed a simple, fast, and effective solution. Finally, Roy needed a better inbound and outbound DLP solution. As a travel agency, they deal with a lot of credit card numbers to book their customers’ travel. That means they need to be extra careful in ensuring those numbers don’t get into the wrong hands.

About Customer

New Destination Travel is a large travel agency in the Southwest. The company's IT Department is run by John Roy. For years, the company relied on Microsoft ATP for security in its Microsoft 365 environment. However, they were troubled by how many phishing attacks reached the inbox. Day after day, a new campaign was visible to users. Beyond that, they needed a better way to search and quarantine or destroy messages. With Microsoft, the process was clunky. As a busy IT admin, Roy needed a simple, fast, and effective solution. Finally, Roy needed a better inbound and outbound DLP solution. As a travel agency, they deal with a lot of credit card numbers to book their customers’ travel. That means they need to be extra careful in ensuring those numbers don’t get into the wrong hands.

Solution

John Roy evaluated phishing protection solutions and looked at Proofpoint, Mimecast and Avanan. He did trials with each, and he saw that the legacy options, Proofpoint and Mimecast, let far too many emails into the inbox. He saw how effective Avanan was, and really enjoyed the API approach to email security. That led Roy to take a look at some other API solutions, like Armorblox and Abnormal. However, these API solutions work differently than Avanan. Avanan connects via API and can stop malicious emails before they reach the inbox. Though the others connect via API as well, they can only remove emails after they reach the inbox. For Roy, this wasn’t good enough. He was mainly looking for an inbound DLP solution. Most DLP solutions prevent outbound leakage—for example, a social security number or health record leaving the organization. But since customers hand over credit card details regularly to New Destination, they needed to ensure that those card numbers stayed protected. Working with the Avanan team, Roy created a custom inbound DLP policy. He appreciated the collaboration to develop a solution that fit his organization’s exact needs. All of this led Roy to a no-brainer choice in Avanan.

Impact #1	Avanan was able to provide better phishing protection than the previous solution, Microsoft ATP.
Impact #2	Avanan's API approach to email security was effective and appreciated by the customer.
Impact #3	Avanan was able to stop malicious emails before they reach the inbox, unlike other API solutions.

Impact #1

Avanan was able to provide better phishing protection than the previous solution, Microsoft ATP.

Impact #2

Avanan's API approach to email security was effective and appreciated by the customer.

Impact #3

Avanan was able to stop malicious emails before they reach the inbox, unlike other API solutions.

Benefit #1	Avanan was able to remediate and remove a malicious email from the inbox in less than three minutes and three seconds.
Benefit #2	Users are clicking on malicious emails in a minute and 22 seconds. Yet those malicious emails are in the inbox for nearly two minutes more than that.

Benefit #1

Avanan was able to remediate and remove a malicious email from the inbox in less than three minutes and three seconds.

Benefit #2

Users are clicking on malicious emails in a minute and 22 seconds. Yet those malicious emails are in the inbox for nearly two minutes more than that.

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Overview

A New Standard – How This Company Uses Avanan to Measure All Other Solutions

Operational Impact

Quantitative Benefit